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Business Operations Lead

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1 Vacancy
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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Abacus Insights is a mission-driven growth-stage technology company focused on transforming the healthcare industry ultimately creating a more personalized patient experience improving health outcomes and lowering the overall cost of healthcare. Abacus Insights provides a flexible efficient and secure platform that organizes and exchanges healthcare data from various sources and formats. Our platform allows our customers to uncover differentiated insights that address their clients needs. In addition our employees know they play an active role in keeping our customers data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry we have built an innovative data integration and management platform that allows healthcare payers access to historically siloed and inaccessible data. Through our platform these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical operational and financial needs.

Since our founding in 2017 Abacus has built a highly successful SaaS business raising more than $81 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector ready for disruption. Were growing quickly and would love for you to be a part of it!

About the Role:
*This role is based in Pune India*

We are seeking a highly motivated and experienced Business Operations Lead tofocus on transforming Abacus Operations into a data and insights driven
organization. This high-impact role will lead the design development andexecution of delivery metrics performance reporting and knowledge frameworksthat enable operational improvement through increased transparency andexecution rigor across client programs and internal initiatives. As a senior teammember you will work cross-functionally with Project Management DeliveryFinance Product and Engineering teams to leverage latest technologies includingGenAI and Agentic Systems to turn delivery data into actionable insights whilealso structuring and governing critical knowledge assets across the project lifecycle.
You Will:
Operational Insights
- Lead the design and development of dashboards that track delivery performance across client and internal programs including status KPIs blockers resource utilization and client financials.
- Translate delivery data into insights that influence prioritization risk mitigation and cross-functional planning.
- Build and maintain operational and executive dashboards (Smartsheet Power BI etc.) and other tools to quickly disseminate key insights to theright person at the right time.
- Standardize reporting formats and cadences for internal delivery reviewsportfolio updates and executive briefings.
- Own data integrity across delivery tooling (e.g. Smartsheet Jira) and drivehygiene compliance with project teams.
- Lead evolution of our operational insights strategy through leveraging latesttechnologies including GenAI to reduce manual effort to uncover insightsand put insights into the hands of team members to drive better results.
Knowledge & Process Governance
-Build and maintain a centralized knowledge repository (e.g. ConfluenceSharePoint) to store SOPs templates and artifacts across deliverywork streams.
- Lead documentation best practices for project initiation closure andhandovers.
-Partner with cross functional teams to define and maintain project lifecycleartifacts and stage gate requirements for stage gate reviews and projectclosure.
- Ensure accessibility version control and audit readiness of all operationaldocumentation.
What Were Looking For:
-10 years of experience in Business Operations PMO or OperationalReporting roles (Healthcare SaaS or Tech industry preferred).
- Strong command of reporting and dashboard tools (e.g. Excel Power BITableau).
- Excellent analytic acumen including demonstrated expertise in operationalanalytics.
- Experience building or managing knowledge management systems andinternal governance practices.
- Proven track record of successful project delivery and managing complexcross-functional initiatives.
- Ability to filter complex project data into executive-level insights.
- Highly collaborative and proactive in managing cross-functionalstakeholders
- Exceptional communication and presentation skills with the ability toconvey complex ideas clearly and persuasively.
- Demonstrated ability to thrive in a fast-paced dynamic startup environment.
Equal Opportunity Employer
As a mission-led technology company helping to drive better healthcare outcomes Abacus Insights believes that the best innovation and value we can bring to ourcustomers comes from diverse ideas thoughts experiences and we dedicate resources to building diverse teams and providing equalemployment opportunities to all applicants. Abacus prohibits discrimination and
harassment regarding race color religion age sex national origin disabilitystatus genetics protected veteran status sexual orientation gender identity orexpression or any other characteristic protected by federal state or local laws.

Employment Type

Full Time

Company Industry

About Company

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