Facilities Assistant
Facilities Assistant
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Job Description
Job Summary
Job Description
What is the opportunity
We have an exciting opportunity for a Facilities Assistant to join the Edinburgh office on a 12 month FTC.
The role of Facilities Administrator is to support the management of facilities services and processes in delivering cost-effective solutions best practices and provide a safe working environment for employees and visitors. You will provide a high level of customer service and strive for continuous improvement and immediate solutions.
What will you do
Be the first point of contact for all incoming related calls and requests working to strict SLAs.
Manage requests end-to-end in line with KPIs while keeping the requestor informed of progress.
Escalate risk concerns to management in a timely fashion.
Assisting with booking in Planned Preventative Maintenance tasks and coordinating reactive maintenance tasks.
Original legal document processing.
Operate Digital Mailroom equipment such as guillotine Cannon & HP Printers Scanners Folding machines.
Manage contractors/vendors entering our offices ensuring due diligence is in place and that new vendors are inducted properly.
Provide support at the local site level as and when required.
Health and Safety - Undertake key roles such as First Aider Fire Warden and ensuring the H&S notice board is up to date.
Manual handling work to support office churn activity.
Assist with projects as and when required.
What do you need to succeed
Must-have
Previous experience working within a Facilities environment or Print industries.
Experience within the print industry operating digital printing machine.
Knowledge of Fiery Print Software.
Proficient in using Adobe Acrobat Fiery Microsoft Teams Outlook Excel Word and PowerPoint.
High level of customer service experience.
Ability to lift/carry loads occasionally of up to 25kg.
Nice-to-have
Flexibility to work overtime and/or weekends as required.
Adaptability and able to deal with the changing needs of the business.
What is in it for you
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities.
Opportunities to work with the best in the field.
Ability to make a difference and lasting impact.
Work in a dynamic collaborative progressive and high-performing team.
Flexible working options fully supported.
Agency Notice
RBC Group does not accept agency resums. Please do not forward resums to our employees nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resums. Please contact the Recruitment function for additional details.
#RBCBD
Job Skills
Facility Management Group Problem Solving Internal Controls Office Administration Operational Delivery Problem Management Quality Management Service Request ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Employment Type
Full-Time
