AES Salesforce Developer Apex & LWC development, SF configuration, troubleshooting, integration â Senior Associate- Operate
AES Salesforce Developer Apex & LWC development, SF configuration, troubleshooting, integration â Senior Associate- Operate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems applications or databases to enable seamless data flow and process automation. You will be responsible for designing developing and implementing integration solutions using various integration technologies and tools such as Salesforce APIs middleware platforms and web services.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Field CAN be edited
Field CANNOT be edited
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array
of teams to help our clients implement and operate new capabilities achieve operational efficiencies
and harness the power of technology. Our Application Evolution Services team will provide you with the
opportunity to help organizations harness the power of their enterprise applications by optimizing the
technology while driving transformation and innovation to increase business performance. We assist
our clients in capitalizing on technology improvements implementing new capabilities and achieving
operational efficiencies by managing and maintaining their application ecosystems. We help our clients
maximize the value of their Salesforce investment by managing the support and continuous
transformation of their solutions in areas such as sales service marketing and customer relationship
Management.
Minimum Degree Required (BQ) *:
Bachelors Degree
Degree Preferred:
Bachelors degree
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Computer and Information Science Management Information Systems
Minimum Year(s) of Experience (BQ) *: US
Minimum of 3 years of experience
Certification(s) Preferred:
certifications: Certified Administrator Certified Developer Certified Business Analyst or Certified Sales/Service Consultant
Preferred Knowledge/Skills *:
Demonstrates a thorough level of abilities with and/or a proven record of success as both an individual contributor and team member with focus on deep expertise continuous execution throughput and quality
Proficient in overseeing a support ticketing queue with multiple open items demonstrating strong written and oral communication skills;
Capable of leading team and client status meetings and extracting relevant metrics;
Handles client relationships enabling effective communication;
Offers functional and/or technical subject matter expertise;
Participates in process and/or redesign efforts;
Leads technical functional and/or test teams for the implementation of system features;
Manages and follows the development lifecycle to enable timely enhancement delivery;
Provides in-depth knowledge of the Salesforce application and evaluates the customers processes against the standard Salesforce functionality;
Experience in use of Salesforce in a support/managed services environment;
Assesses impact of Salesforce seasonal releases on client systems;
Documents the business requirements which express what actions a solution should take and what outcome is expected;
Responsible for fixes and enhancements to the application to achieve the customers business requirements;
Has industry experience and understands challenges and risks when providing professional services and supporting industry-specific applications and localizations;
Provide automation solutions to reduce ticket volumes and/or optimize support efforts;
Ability to:
Analyze and understand business and/or technical problems;
Understand data and processes;
Design and develop solutions for reported system issues;
Plan and carry out system and user acceptance testing;
Familiar with and experienced in:
Core application functionality;
Development methodologies including Agile;
Application technology stack for Salesforce;
DevOps processes and tools;
Works and delivers against engagement SLAs and KPIs; and
ITIL process knowledge/understanding is highly preferred.
Experience as a Salesforce and Data developer.
Knowledge in Salesforce flows Lightning components APEX SOQL ETL migration tools REST & SOAP web services.
Strong team management.
Desirable experience in managed services and international projects.
Additional Information:
Experience Level: 4-9 years
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Integrations Communication Creativity Embracing Change Emotional Regulation Empathy Inclusion Integration Analysis Integration Architecture Implementation Intellectual Curiosity Learning Agility Middleware Development Optimism Process Automations RESTful API Salesforce APIs Salesforce Customization Salesforce Data Architecture Salesforce Development Salesforce Integration Salesforce Sales Cloud 4 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
