Open Jobs Stage Experience Manager, Stores
Open Jobs Stage Experience Manager, Stores
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Job Description
At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.
Job ID: 268359
Store Name/Number: AB-Southgate (0534)
Address: 5015-111 Street NW Edmonton AB T6H 4M6 Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Youll love working here
As a Stage Experience Manager Stores you will be responsible for managing all aspect of the client experience and all services classes and events in a specific Sephora store location. This role regularly supports in areas such as client service sales floor standards and team leadership as well as all service-related areas such as the Beauty Skin and Fragrance Studio as well as all beauty classes within their store. You will also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles.
- Developing your team. Manage the daily operations at the Beauty Skin and Fragrance Studio (as applicable). Ensure that the Coordinators Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
- Client Experience. Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services while ensuring that the client check-in process is efficient.
- Training & Development. Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation & our selling model training sessions whenever possible.
- Visual Merchandising. Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standard. Keep the sales floor neat clean and organized at all times. Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor.
- Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.
Wed love to hear from you if
- You have two to four years experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
While at Sephora youll enjoy
- The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
- The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
- The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.
Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and/or other diversity dimensions.
Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
As part of our commitment to transparency and efficiency we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
Required Experience:
Manager
Employment Type
Full-Time
