Commercial Account Manager, Portfolio Management
Commercial Account Manager, Portfolio Management
Posted on :
08-07-2025
Employer Active
1 Vacancy
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Job Description
Join a Challenger
Being a traditional bank just isnt our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options and we challenge ourselves and our teams to creatively transform whats possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If youre not afraid of taking on big challenges and redefining the future you belong with us. Youll get to work with people who will encourage you to reach new heights. We like to keep things fun ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples lives. Our customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
The Work
As part of a growing and dynamic Commercial Portfolio Management team the Account Manager is responsible for underwriting renewals assumptions and annual reviews relating to all commercial mortgage product types. The Account Manager must adhere to established policies and underwriting standards meeting compliance and control requirements while providing solutions to clients in a timely manner in order to achieve service goals as well as annual retention targets. Additional credit related and administrative duties are required such as reporting pipeline management as well as managing relationships with external business partners and various staff within the Commercial Department & other internal departments.
The core parts of your role would be to:
- On a daily basis the incumbent will manage renewals assumptions annual reviews and ad-hoc requests in order to meet prescribed deadlines. Attention must be made to ensure that compliance with the Banks established lending guidelines risk appetite and procedures are followed with recommendations submitted to the appropriate level of authority for approval. The incumbent is responsible to ensure all lending criteria including maintaining acceptable ROE thresholds have been satisfied on deals underwritten and outstanding documentation or conditions if any are being met in a timely manner.
- On a daily basis the incumbent is responsible for ensuring superior customer service is being delivered.
- On a daily basis the incumbent will communicate with external contacts (partners brokers counsel etc.) and internal contacts (management funders coordinators etc.) to ensure all transactions and ad-hoc requests are meeting prescribed deadlines in a timely and efficient manner while delivering superior customer service.
- On a daily basis the incumbent will be responsible for contributing to special projects as assigned from time to time.
Lets Talk About You!
- Proficient underwriting skills preferably with a minimum 3-5 years commercial mortgage experience and/or SFR underwriting experience
- Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada
- Post-secondary education (diploma/degree) preferably in business or finance
- Bilingualism (French/English) is considered an asset
- Sound technical knowledge of commercial real estate underwriting financial statement analysis and factors affective the commercial mortgage market
- Good working knowledge of MS Office (primarily Word and Excel)
- Effective analytical and problem solving skills
- Strong organizational and time management skills
- Ability to handle multiple competing priorities
- Strong negotiation skills
- Demonstrated ability to work independently to achieve goals
- Highly developed verbal and written communication skills with the ability to communicate to Senior Management and Partners in a clear concise and professional manner
Job Complexities/Thinking Challenges
- The position requires an individual to be a self-starter and make sound underwriting decisions as efficiently as possible. The incumbent should be prepared to manage files of greater complexity at all times and shall possess strong cognitive skills professional judgement and the ability to work independently with minimal supervision to properly assess individual transactions and rely on past experiences to assist in mitigating risk. The incumbent is required to follow corporate policies procedures and regulatory requirements in order to work through files and rationalize the recommendations or decisions made. In some cases viability is assessed with limited access to information or documentation. As such the incumbent must be able to draw on specific product/document knowledge to assess suitability.
#LI-Hybrid
What we offer For full-time permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and perspectives. In tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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