Student Services Specialist II
Student Services Specialist II
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Job Description
Position Title:
Student Services Specialist IIJob Group:
Professional & ScientificRequired Minimum Qualifications:
Bachelors degree and 2 years of related experiencePreferred Qualifications:
Experience in student recruitment admissions or outreach programmingFamiliarity with higher education systems and scholarship management platforms
Experience managing events coordinating logistics and working with cross-campus partners
Job Description:
Are you committed to supporting prospective students and helping them connect with meaningful academic opportunities
The College of Health and Human Sciences (CHHS) at Iowa State University is seeking a Student Services Specialist II to coordinate recruitment campus visits and undergraduate scholarship processes. This position plays a vital role in welcoming students to CHHS supporting access to college resources and enhancing the student experience.
What youll do:
Undergraduate recruitment:
Collaborate with CHHS departments to ensure all transfer and four-year academic plans are current and accurately published on the transfer portal and college website.
Support outreach efforts to youth organizations such as FCCLA FBLA HOSA ProStart 4-H and SSTFI and manage follow-up communications to prospective students.
Respond to inquiries from prospective students parents and school counselors with customized resource-rich information.
Oversee publications inventory with support from student staff and manage fulfillment of information requests.
Coordinate with the Office of Admissions to support CHHS visits to community colleges and other recruitment opportunities.
Campus visits :
Serve as the CHHS college lead for daily visit coordination with the Office of Admissions and academic departments through the Experience Iowa State.
Assist in planning and executing group and custom campus visits.
Meet one-on-one with prospective Health and Human Sciences undecided students.
Coordinate risk management procedures related to all college-led campus visits and events.
Undergraduate scholarships:
Manage the CHHS scholarship system including updating award amounts troubleshooting access issues and supporting faculty and student users.
Oversee the donor thank-you letter process and ensure timely follow-up with scholarship recipients.
This position works collaboratively with departments across the college and the university to support prospective students enhance campus visit experiences and ensure transparent and effective scholarship processes.
Additional information:
Position type: Full-time Professional and Scientific
Location: On-site at Iowa State University Ames Iowa
Residency requirement: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
About the College of Health and Human Sciences:
The College of Health and Human Sciences at Iowa State University offers a student-centered environment focused on improving lives through academic excellence community engagement and research-driven innovation. The college supports a wide range of programs spanning health wellness child and family studies nutrition and education. Learn more at
What we offer exceptional benefits:
Working at Iowa State University means youll enjoy a comprehensive benefits package designed to support your wellbeing and career:
Work/life balance: Iowa State University was voted Best Place for Working Parents 2025
Generous vacation and sick leave 24 vacation days 18 sick days and 11 paid holidays
Excellent health insurance options including dental and vision coverage
Retirement plans with employer contributions choose from multiple plans to secure your future
Tuition reimbursement and professional development support grow with us
Wellness programs and work-life resources including mental health and counseling support
Explore Iowa States benefits: Type:Regular To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:Number of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS806Application Instructions:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process please email or call or Toll Free: 1-.
Why Choose ISU
Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing programOriginal Posting Date:
July 7 2025Posting Close Date:
July 14 2025Job Requisition Number:
R17316
Required Experience:
Unclear Seniority
Employment Type
Full-Time
