CRM & Automation Expert
CRM & Automation Expert
Posted on :
08-07-2025
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1 Vacancy
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Job Description
Your mission
Were looking for a hands-on CRM & Automation Expert to help evolve Banxwares internal automation and customer engagement infrastructure. Youll play a foundational role in enablingMarketing Growth and Operations teams to move faster and more effectivelythrough scalable systems smart workflows and structured data.
Youll be the go-to person for our HubSpot setup helping us connect tools reduce manual work and trigger the right message to the right user at the right time. Whether its building a new lead routing logic streamlining onboarding or supporting a product launch with lifecycle flows youll be at the center of making it all work.
Your responsibilities
Youll be the go-to person for our HubSpot setup helping us connect tools reduce manual work and trigger the right message to the right user at the right time. Whether its building a new lead routing logic streamlining onboarding or supporting a product launch with lifecycle flows youll be at the center of making it all work.
Your responsibilities
- Own our CRM infrastructure including HubSpot and and ensure its reliable scalable and easy for internal teams to use
- Partner with Growth and Marketing to implement and optimize lead generation and growth mechanics
- Build automation workflows across CRM and third-party tools to support core business processes like lead capture user onboarding and partner operations
- Maintain clean well-structured data pipelines between platforms (CRM product operations data warehouse)
- Collaborate with Product and Engineering to manage integrations and API-based automation use cases
- Develop clear documentation and train internal stakeholders on CRM tooling
- Monitor and continuously improve system performance automation reliability and compliance (including GDPR)
Your profile
Your profile
- 24 years of experience in CRM systems automation tooling or marketing operations
- Youve built flows and automations in HubSpotand ideally or similar tools like Zapier Salesforce Airtable
- You think in systems and enjoy connecting tools and workflows in logical efficient ways - with a focus on reliability and scalability
- Youre proactive and love simplifying manual processes through automation always documenting along the way
- You communicate clearly with both technical and non-technical stakeholders
- Youre comfortable navigating structured data even if youre not a developer
- You enjoy being part of a collaborative cross-functional team and take ownership of your domain
- Fluency in English is required; German is a plus
Our offer
- A high-impact role where your work directly supports growth and efficiency
- A competitive base salary and participation in our virtual Share Options Program
- Pet-friendly office and well-stocked snacks & coffee bar
- Regular team events to connect and celebrate
- Direct collaboration with leadership and a chance to shape the future of embedded lending
- We are currently a team of more than 50 employees from over 15 nations and are big fans of diversity. At Banxware everyone is accepted included and celebrated regardless of sexual orientation cultural background gender religion physical abilities or lack of any of these.
- We actively encourage women to apply: Our co-founder Miriam is a role model in this regard.
- This is a Berlin-based position.
- We apply a 2-day-per-week office attendance policy.
About us
Banxware is Europes leading embedded finance provider empowering platforms to offer tailored lending solutions to small and medium-sized businesses (SMEs). We partner with a wide range of platforms where SMEs generate revenue including payment and POS providers eCommerce marketplaces and shop software vendors. Additionally we collaborate with platforms aggregating multiple SMEs such as neo banks logistics providers cash management platforms and more. Our innovative solutions are trusted by top-tier companies like Qonto Deutsche Bank (FYRST) Agicap and JustEat Takeaway (Lieferando). From day one weve operated on an international scale and were proud to embrace a global mindset in everything we do.
Employment Type
Full-Time
Key Skills
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