VIP Account Manager - Austria
VIP Account Manager - Austria
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Job Description
We are looking for an experienced VIP manager for the Austrian market who absolutely LOVES working within the iGaming industry engaging with players and who is extremely results-oriented.
Our client is a rapidly expanding casino and sportsbook gaining an increasing market share in the Austrian market. Being a native German speaker with an Austrian dialect is a requirement for this role as you will be chatting with VIPs creating promotions and handling phone calls. Therefore your communication skills must be top-notch.
Basic salary from 26400-42000K comprehensive bonus scheme of up to 5000/month if you hit your KPIs!
The role is office-bound in Limassol Cyprus.
Role & Responsibilities
- Engage with VIP clients via chat email and phone
- Develop and sustain solid relationships with VIP client
- Assess and resolve clients issue
- Meet VIP players for streamed and live event
- Evaluate and provide feedback on various segments relating to KPI performanc
- Meet or exceed KPI target
- Take active part in developing and implementing VIP programs and initiatives
Required Skills & Experience
- Native in spoken German with an Austrian dialect
- Native / C2 level communication-skills in written German
- Fluent communication skills in English both written and spoken
- 2 years proven track record of working with B2C VIP management within igaming / online casino operations
- Experience of working also with Sportsbook players would be an asset
- Previous experience of working with VIP players on the Austrian market in igaming is a non-negotiable requirement and the basic salary will reflect experience
About this role
- Office-based in Limassol
- Up to 42K gross starting salary
- Comprehensive bonus scheme of up to 5000/month !!!
- No night shifts
- Shifts are scheduled between 09:00 and 02:00
- Late shifts can be worked from home
- A range of benefits
- You can earn more than 100K in this job incl bonuses!!!
Apply with your detailed CV in English please
*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Employment Type
Full Time
