VIP Manager - Italian
VIP Manager - Italian
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Job Description
A brilliant opportunity for a driven VIP account manager who loves engaging with players and is extremely results oriented. Being a native Italian speaker is a requirement for this role and you must have at least 2 years experience within igaming of which one year must be within VIP Management.
Basic salary from 2000-5900 net monthly depending on seniority.
Up to 5000 BGN monthly KPI related bonus
Role & Responsibilities
- Engage with VIP clients via chat email and phone
- Identify potential VIP clients
- Develop and sustain solid relationships with VIP clients
- Assess and resolve clients issues
- Meet VIP players for streamed and live events
- Evaluate and provide feedback on various segments relating to KPI performance
- Meet or exceed KPI targets
- Take active part in developing and implementing VIP programs and initiatives
Required Skills & Experience
- Native-speaker in Italian both written and spoken
- Fluent communication skills in English both written and spoken
- A minimum of 2 years experience of working within igaming of which 1 year or more in VIP management
- 1 year experience of working with VIP players active on the Italian market
About this role
- Office-based in Sofia Bulgaria (no remote flexibility)
- Shifts are worked between the hours of 09:00-02:00 (no night shifts)
- Late shifts can be worked from home
- 2000-5900 net monthly salary (BGN)
- Comprehensive KPI-related bonus scheme of up to 5000 BGN monthly
- This role is NOT available on a remote or hybrid-remote basis but is FULLY office-based apart from late shifts
Apply with your detailed CV in English per favore :-)
*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Employment Type
Full Time
