VIP Team Lead - German Speaking
VIP Team Lead - German Speaking
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Job Description
Are you an experienced VIP Manager for the German market passionate about igaming player engagement and delivering results Are you looking for a new opportunity to advance your career If so were looking for someone just like you!
A leading igaming company is looking for a German VIP Team Lead. As a VIP Team Lead you will manage a team of VIP Account Managers ensuring their daily tasks and responsibilities are carried out efficiently. You will drive the team toward exceeding targets and delivering top-tier service to VIP players.
Youll lead by example refining team processes and procedures and implementing proactive and reactive strategies to achieve and surpass goals each month.
The role is office based and offers a salary of up to 38400 with an unlimited bonus structure.
Role and Responsibilities
- Managing the German VIP Account Manager team
- Developing and implementing strategic plans to foster the professional growth of VIP Managers
- Identifying team strengths and addressing weaknesses to ensure progress and hit VIP targets
- Building strong productive relationships with VIPs
- Introducing new processes and improving existing procedures
- Providing weekly reports on market trends and team performance
- Conducting one-on-ones and managing performance
- Assisting the Head/Director of VIPs
Education Skills and Experience
- Native-level German both written and spoken
- Fluent English (C2 level)
- At least 2 years of experience as a VIP Manager for the German market in igaming (non-negotiable)
- Strong leadership skills with the ability to motivate and develop a team
- Strong analytical skills with an understanding of numbers KPIs and targets
- Experience in scheduling work planning presenting and reporting
- Ability to work under pressure with excellent organizational and time management skills
What the Company Offers
- Competitive salary with a monthly KPI bonus
- Office-based in Sofia Bulgaria
- A dynamic and international work environment
- Opportunities for professional and career growth
- Social benefits and team-building events
- A sunny spacious office in a great location
Apply with your CV in English bitte!
*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Employment Type
Full Time
