drjobs Administrative Operations Coordinator (WPPL)

Administrative Operations Coordinator (WPPL)

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1 Vacancy
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Job Location drjobs

Manila - Philippines

Monthly Salary drjobs

54000 - 54000

Vacancy

1 Vacancy

Job Description

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.



Responsibilities:

  • Manage all client communications via phone email SMS and social media with 24-hour response time commitment
  • Handle appointment scheduling and booking processes ensuring accurate timeframes and proactive communication about any delays
  • Generate and send invoices within 24 hours of job completion
  • Match supplier invoices to correct jobs with proper purchase orders
  • Maintain real-time job profitability tracking and reporting using Tradify system
  • Coordinate supplier management to ensure materials arrive on time for scheduled jobs
  • Organize and maintain job documentation notes and compliance records per project
  • Follow up with clients proactively to maintain relationships and ensure satisfaction
  • Chase unpaid invoices and manage accounts receivable
  • Create and maintain building checklists and quality control processes
  • Manage inventory and supplier pricing updates
  • Answer business phone calls during operating hours following established scripts and procedures
  • Collaborate with field technicians on quote preparation via phone consultations
  • Implement and document standard operating procedures for all administrative tasks

Scopes:

  • Full ownership of client communication management across all channels
  • Complete responsibility for financial operations including invoicing job costing and profitability reporting
  • End-to-end management of job documentation and compliance record keeping
  • Supplier relationship management and coordination for material deliveries
  • Implementation of quality control systems and building checklists
  • Phone system management during business hours with backup protocols
  • Quote preparation workflow coordination with field technicians
  • Monthly financial reporting completion by first of month
  • Creation and maintenance of standard operating procedures for role expansion
  • Support for business owner s work-life balance by handling daily administrative stress


Requirements

  • Experience with Tradify job management system (highly preferred) or similar trade management software
  • Familiarity with Ground Plan system or ability to learn quickly
  • Strong communication skills for client interaction and relationship management
  • Experience with invoice processing and basic bookkeeping
  • Proficiency in project coordination and scheduling
  • Ability to work independently and manage multiple priorities
  • Strong attention to detail for job costing and profitability tracking
  • Experience with supplier coordination and inventory management
  • Comfortable using technology platforms including Trello Komodo and various communication tools
  • Understanding of plumbing/trade industry processes preferred
  • Ability to work Australian business hours and handle phone communications professionally


Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring

ZR24841JOB

Experience with Tradify job management system (highly preferred) or similar trade management software Familiarity with Ground Plan system or ability to learn quickly Strong communication skills for client interaction and relationship management Experience with invoice processing and basic bookkeeping Proficiency in project coordination and scheduling Ability to work independently and manage multiple priorities Strong attention to detail for job costing and profitability tracking Experience with supplier coordination and inventory management Comfortable using technology platforms including Trello, Komodo, and various communication tools Understanding of plumbing/trade industry processes preferred Ability to work Australian business hours and handle phone communications professionally Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring ZR_24841_JOB

Employment Type

Full Time

Company Industry

Specialty Trade Contractors

About Company

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