Medical Communications Specialist - Med Flight
Medical Communications Specialist - Med Flight
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Job Description
Work Schedule
Part-time 60% FTE Rotating 12 hour evening/night shift shifts scheduled 6:00 pm - 6:00 am. Weekday shifts scheduled at 3:00 pm or 6:00 pm. Hours may vary based on the operational needs of the department.
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We are seeking a Medical Communications Specialist to:
- Triage incoming calls for urgent and emergent patient transfers from the Access Center for interfacility flights. Log time and nature of each call.
- Triage incoming calls and direct radio requests for scene flights from the regional 911 center county sheriff departments or emergency response agencies including police and fire departments and EMS units.
- Collect available patient medical information from referring facilities for all patients being transported to University Hospital and American Family Childrens Hospital. Relay this information to the Emergency Department Admissions Office and/or the receiving unit.
- Continuously monitor telephones radios emergency alert scanner and the intrahospital encrypted radio in effort to be made aware of scene flights as early as possible.
- Establish appropriate radio and landline communications with requesting agencies to secure landing zone instructions. Relay initial patient medical report to the flight crew.
- High School Diploma or GED Required
- Associates Degree or higher Preferred
- 2 years of experience in an emergency services role such as an Emergency Medical Dispatcher Emergency Medical Technician or comparable role Required
- 3 years of professional work experience in customer service physician referral or emergency medical dispatch Preferred
- Certified Flight Communicator within 1-1/2 Yrs Required
- EMT - Paramedic Preferred
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas we are proud to have the opportunity to impact the communities we serve
Required Experience:
Unclear Seniority
Employment Type
Part-Time
