Jr. Service Advisor
Jr. Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Why You Should Join us at Huntsville Honda!
We offer competitive compensation a greatbenefits package includingHealth & DentalBenefits withLife InsuranceandLTD coverage and a Group Pension Planwithmatching employer contribution as well as a number ofemployee team appreciation eventsgreat work-perks and discounts.
If youre enthusiastic motivated and passionate about customer service and the automotive business we would like to hear from you.
Huntsville Hondais looking for a team oriented hardworkingJr. Service Advisor to join their dynamic team!
We are part of the Performance Auto Group a leading automotive group and we are committed to integrity believe in employee empowerment are passionate about innovating and care about a great guest experience and giving back.
About Us:
Performance Auto Group is a leading automotive groupwhosepurpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team customers partners and communities.Our core values as an organization are the principles we were built on that guide us today:
Great Experience:Every customer is entitled to a great experience
Integrity:We are honest and transparent in our actions
Diversity:We are stronger through the inclusion of people brands and ideas
Innovation:We passionately embrace opportunities for new and continuous improvements
Empowerment:We encourage and support our people in taking initiative
Giving Back:We positively impact the communities in which we live work and raise families
Heres what youll deliver:
Greet customers promptly on the phone or in the dealership.
Identify recommend and document service maintenance and repairs for customers.
Provide repair recommendations and write up repair orders.
Provide accurate cost estimates explaining the nature of the repairs needed.
Manage customers expectations throughout the day and provide regular status updates.
Schedule service appointments.
Prepare accurate invoices and re-delivery.
Verify warranty coverage for repairs including base powertrain and extended warranties. Ensure all necessary documentation for warranty submission is with the repair order.
Arrange customer transportation via shuttle as needed.
Maintain current required manufacturer training.
Provide an extraordinary experience for all customers while working in a fast-paced environment with multiple deadlines.
Perform other service-related duties as required by management.
What Youll Need to Succeed:
You are organized and detail-oriented and enjoy a fast-paced atmosphere and have the ability to work retail hours including Saturdays as scheduled.
You have a current G drivers license with a clean drivers abstract.
You are fluent with computer systems. Experience with PBS or similar automotive system is an asset.
The ability to drive manual and automatic transmission vehicles is helpful.
Professional friendly and customer-oriented with high emphasis on good CSI and selling capabilities
Ability to multi-task and work under pressure.
Proven customer service skills are prerequisites to promote the department and help drive the retention business development and customer service programs.
Related automotive dealership experience is preferred but not mandatory.
If you have initiative and currently deal with the public in a sales capacity this may be your opportunity to join a great team and start a long-term career.
Whats in it for you
Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health and dental insurance
Disability and life insurance for the unexpected
Free and engaging employee events
Did we mention we love giving back to our communities
Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees 23 brands and 44 locations in Huntsville Brampton Brantford Bolton Grimsby Mississauga Oakville Orangeville St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct Ontarios largest indoor used car showroom.
Please apply through Indeed or email We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.
Required Experience:
Junior IC
Employment Type
Full-Time
