Renewals Manager (San Fransisco, CA)
Renewals Manager (San Fransisco, CA)
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$ 109000 - 141000
1 Vacancy
Job Description
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500000 organizations including 80% of the Fortune 100 rely on Airtable to transform how work gets done.
Were looking for someone excited to pitch the vision of Airtable implement creative solutions and negotiation tactics that mitigate churn and identify new and strategic opportunities at renewal time that drive expansion. As a Renewal Manager on our Sales team you will be the architect of these conversations and will collaborate with multiple internal stakeholders (Account Executives Customer Success Managers Deal Desk etc.) to help to ensure that our customers realize value and are set up for longterm sustained success with Airtable.
What youll do
- You will own drive and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
- You will be a primary stakeholder (along with XFN partners) in building the foundational processes and playbooks for this new role
- You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
- You will maintain and report an accurate rolling 120-day forecast of renewals in your territory
- You will negotiate and execute renewal contracts (in partnership with legal) that align to customer goals
- You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
- Develop playbook for renewal engagement maximizing revenue retention
Who you are
- 5 years of quota-carrying Sales / Renewals / Customer Success / Account Management experience within an Enterprise SaaS organization
- Strong negotiation skills and demonstrated capability closing large complex contracts
- Strong collaboration skills and successful experiences working with internal XFN partners (Deal Desk Legal Product) as well as customer facing counterparts (Sales & Success)
- Ability and eagerness to grow business in a strategic manner i.e. creating new processes and initiatives
- Approaches work with empathy craftsmanship and a growth mindset - you are a self motivated and proactive team player
- Solid understanding of Enterprise SaaS applications and collaboration technology
- Consistent track record of achieving personal and team goals
- History of thriving in a rapidly changing environment
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds experiences abilities and perspectives. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any characteristic protected by applicable federal and state laws regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition disability or religious belief/practice which inhibits your ability to participate in any part of the application or interview process please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
Compensation awarded to successful candidates will vary based on their work location relevant skills and experience.
Our total compensation package also includes the opportunity to receive benefits restricted stock units and may include incentive compensation.To learn more about our comprehensive benefit offerings please check outLife at Airtable.
For work locations in the San Francisco Bay Area Seattle Los Angeles and New York the on-target earnings range for this role is:
$109000 - $141000 USD
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Required Experience:
Manager
Employment Type
Full Time
