Community Support (PT)- HOAMCO (Scottsdale AZ) HOAMCO is seeking a part-time Community Support employee for our Scottsdale offices this is an in-office position. Looking for a candidate with strong administrative skills and great customer service skills. This position is 20 hours weekly Monday through Friday - Flexible schedule. Apply today! Rate of Pay: $18-$20 Hourly DOE Qualifications: - Minimum of 2 years administrative skills
- Proficient in Microsoft Suite
- Professional demeanor
- Customer service skills
- Dependable
Job Duties: - Coordinating overall general inquiries.
- Homeowner communications; responding to homeowner inquiries process architectural submittals addressing amenities questions.
- Payment assistance; Guiding homeowners through payment processes including HOA dues and fees.
- Answering questions related to account balances and payment methods.
- Coordinating with the Accounting Department to resolve payment discrepancies.
- Administrative tasks; maintaining accurate records of homeowner communications and requests.
- Updating community directories and databases as needed (i.e. website).
- Drafting and distributing general communications such as notices and reminders and email blasts.
- Vendor and contractor coordination; acting as a liaison between management and approved vendors or contractors.
- Schedule maintenance or repair work for community facilities
- Following up on vendor and repair calls to ensure satisfactory completion.
- Conflict resolution support; addressing homeowner concerns or disputes to de-escalate issues while directing more complex matters to the Community Manager.
- Additional tasks as assigned.
Candidates subject to skill testing Selected candidate subject to drug and background screening Why Join HOAMCO Since 1991 HOAMCO (Homeowners Association Management Company) has been a leader in community association management currently managing over 600 communities across six statesand were still growing! At HOAMCO we value teamwork integrity and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities and offices.
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