Case Manager
Goodwill Industries of the Southern Rivers Valdosta GA
Our Mission Department is currently seeking a Case Manager to support and join its Opelika Education and Training Center. The successful candidate will travel occasionally to our Phenix City AL office to provide services.
Goodwill Industries of the Southern Rivers Inc.s Case Manager responsibilities:
- Assists trainees in meeting their ISP (Individual Service Plans) goals by monitoring behavior following a daily training schedule actions decision-making skills communication skills and completed work assignments
- Facilitates daily class sessions on essential characteristics of being a good worker and supports job retention including (but not limited to): how to job search resume writing interviewing job retention career advancement money management organization handling stress and conflict resolution
- Completes intake paperwork before the client starts in training
- Generates a monthly progress report for individual clients
- Completes SOAP notes and case notes based on observations of trainees in a classroom and hands-on training environment
- Trains workforce development clients on daily responsibilities and hard skills in a variety of industries (retail food service customer service janitorial warehouse and administrative)
- Provides clients with referrals to community resources outside of the Goodwill services
- Communicates with the referring caseworker/case manager to collaborate on the best action plan
- Maintains knowledge and understands curriculum task outlines
- Research the clients diagnosis to properly plan for work accommodations
- Individualizes and varies training for non-traditional clients
- Attends resource fairs and events to promote services
- Explores technology to create work accommodations or maximize training for people with disabilities
- Other duties as assigned by the Education and Training Center Manager
Requirements:
- Bachelors degree from an accredited college in Counseling Psychology Social Work Education or related field
- Minimum 4 years of progressive work-related experience
- Ability to think critically evaluate and make decisions without immediate supervision
- Be able to support the design development and implementation of new instructional programs
- Strong communication skills and athe bility to work with a diverse population
- Good driving record and a personal vehicle
- Masters degree in Vocational Rehabilitation Counseling Psychology Social Work or an Education field; preferred
- Previous work experience in workforce development occupational skills training case management or related field
Goodwill Industries of the Southern Rivers Inc. is committed to our mission of Developing People Changing Lives and Building Communities. We aim to empower individuals with the skills and opportunities to lead fulfilling lives. We achieve our mission and vision through our values of Honesty Integrity Respect Excellence and Service. At Goodwill Industries of the Southern Rivers Inc. we strive to hire individuals who embody our values and share our mission.
We offer a competitive benefits package including:
- Salaried Full-Time Position
- Medical Dental and Vision insurance
- A generous paid time off (PTO) plan
- 401 (k) with a company match
We maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal opportunity employer.
Required Experience:
Manager