Training and Education Specialist II

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

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Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive employees can complete job duties of a similar kind not specifically listed here.

• Plans coordinates and delivers a variety of training and/or education courses services and activities such as instructor-led classroom on-the-job or virtual training workshops or individual and group activities.
• Organizes and prepares materials and equipment such as exercises handouts manuals laptops audiovisual or specialized equipment or other resources.
• Researches and selects or recommends the method of delivery materials equipment assistive technology or activities to promote learning considering evidence-based and best practices.
• Coaches others and provides feedback that fosters learning understanding or improved performance.
• Collects and analyzes data through surveys course evaluations interviews specialized assessments meetings and other methods to evaluate quality and effectiveness and identify needs requirements issues and challenges.
• Makes recommendations for improvements based on findings such as new or modified courses instructional methods materials equipment and resources.
• Provides technical guidance advice and direction on training and education matters and promotes the use of related services and resources.
• Prepares and maintains records and reports such as course schedules rosters training updates or records of participation.
• Completes continuing education to remain current on applicable standards methods techniques best practices laws rules and regulations in the assigned training and education area(s).
• Uses automated information systems and computer software to research review analyze document and report on relevant training and/or education information.
• May maintain content on social media and create edit and post instructional and promotional materials brochures videos or other information.
• May operate and maintain training facilities such as visitor or education centers.
• May participate in reviewing testing and making recommendations on applicable technology.
• Communicates and interacts effectively with people across cultures ranges of ability genders ethnicities ages and races.
• Performs other related duties as required.

JOB REQUIREMENTS for Training and Education Specialist II
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. One year of experience in delivering training or education courses services individual or group activities using a variety of materials and equipment such as exercises handouts manuals laptops audiovisual or specialized equipment.
2. Six months experience in preparing and maintaining training or education records and reports such as course schedules rosters training updates or records of participation.
3. Six months experience in researching selecting and designing courses curricula lesson plans instructional methods materials or activities to meet training or education needs and learning objectives.
4. Six months experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.

DHSS does not provide employment-based sponsorship.

The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.

Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .

Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.