Patient Access Supervisor
Patient Access Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo we know they will be the difference!
O.N.E Purpose:
Customer Obsession:Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas:Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence:Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
***This position is an on-site role and candidates must be able to work on-site at Winchester Medical Center****
Patient Access Supervisor supports the overall operation and is responsible for all admitting functions of the hospital. The supervisor ensure compliance with corporate policies and guidelines and completes timely evaluations on their team members. This role is responsible for reporting process and overall patient and physician satisfaction. The incumbent must be able to handle stressful situations and provide decisions using sound judgment. Must have the ability to handle multiple requests and deliver a high level of customer service setting the example for all patient access staff. Ensures staff receive appropriate training and is responsible for the adequate staffing of their area 24 hours a day 7 days a week including holidays.
Experience:
- 3-5 years experience in healthcare patient access or business office required.
- 2-4 years of previous management or supervisory experience preferably in a healthcare environment required.
- Excellent working knowledge of the hospital revenue cycle required.
Education:
- Bachelors Degree in Finance Business Accounting or a Healthcare related field preferred. High School Diploma/GED Required
Licenses/Certificates:
- Must pass the Certified Revenue Cycle Representative examination offered through the Healthcare Financial Management Association within 120 days of hire unless already certified.
Skills:
- Excellent interpersonal verbal and written communication skills. Uses AIDET with each encounter.
- Organizational skills and ability to prioritize.
- Advanced computer and internet skills to include but not limited to Microsoft Office and EMRs.
- Ability to work and concentrate in a busy work environment with frequent interruptions.
- Leadership skills as well as the ability to motivate and lead in a team-based productivity environment
- Adaptability to changing procedures and growing environment
- Integrity and Honesty
- An internal drive to succeed and pride in personal accomplishments.
Join an award-winning company
Five-time winner of Best in KLAS
Black Book Researchs Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Groups RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose Values
Bottom line we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits We offer a comprehensive benefits package designed to support the physical emotional and financial health of you and your family including healthcare time off retirement and well-being programs.
- Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first last and always. Our culture is rooted in collaboration growth and innovation.
- Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race color sex sexual orientation gender gender identity religion national origin age disability military or veteran status genetic information or any other basis protected by applicable federal state or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process please contact .
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the roles range.
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Required Experience:
Manager
Employment Type
Full-Time
