Job Description: Must have excellent organization and planning skills and an understanding of the utilization of technology in the business processes for the Electronic Health Records (EHR) program. The ideal candidate will have experience in a recognized Electronic Health Record System.
Day to Day:
Identify and quantify IT risk factors for EHR application security and related infrastructure. Knowledge of Active Directory Group Permission PC refresh and software installations inventory and software management utilizing Asset Panda manage user accounts receive and transfer inventory to maintain accurate records.
The ability to communicate effectively both in oral and written forms is essential. Working knowledge and experience with Keystone Edge Microsoft OS MS Office DocuSign Panda VITA Remote tools DEXIS Adobe Teams/SharePoint VPN access and inventory operations. Create change and delete user accounts per request.
Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
Configure/add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational configuration or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning hardware upgrades and resource optimization as required.
Skills:
Skill
Required / Desired
Amount
of Experience
Working knowledge and experience with Keystone Edge Microsoft OS MS Office DocuSign Panda VITA Remote tools DEXIS Adobe Teams/SharePoint VPN
5
Years
Create change and delete user accounts per request.
5
Years
Diagnose and recover from hardware or software failures.
5
Years
Apply OS patches and upgrades on a regular basis and upgrade administrative tools
5
Years
Maintain operational configuration or other procedures
5
Years
Experience in a recognized Electronic Health Record System (EHR)
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