Sr. Office 365 Engineer - 6831

Summit Technologies Inc. is looking for a Sr. O365 Engineer to join our clients team an independent US government agency. You will work within the O365/Windows Engineering Team organization interacting with peer teams and partner groups scaling and deploying improvement consolidation and migration efforts within the enterprise. This role requires an in-depth knowledge of Office 365 Azure and Intune. The right candidate will have the ability to adapt to changing technology and apply it to the customers needs. Great communication leadership and personal skills are a must. The successful candidate will be a self-starter someone who can work independently and will be flexible in a fast-paced environment. This is a hybrid role based in Washington D.C. Candidates must be eligible for a Public Trust clearance.

Duties and Responsibilities:

• Assist with various implementation projects as they relate to Azure Intune and Office 365.
• Office 365 deployment administration migration upgrades and integrations.
• Day-to-day administration of O365 Intune and Azure AD including policy and configuration changes.
• Document O365 standard operating procedures and protocols.
• Create 0365 mail flow artifacts updated health checks monitoring and driving persistent performance metrics.
• Active Directory Federation Service (ADFS).
• Receive technical work assignments ServiceNow SCOM monitoring etc.
• Fulfill user requests for technical issues relating to email account management following Standard Operating Procedures.
• Perform M365 account administration requirements as documented in SOP.
• Add/delete/modify Distribution Lists.
• Troubleshoot and resolve user Outlook Client issues: setup permissions junk mail and mailbox size increase. Add/modify Outlook shared calendar.
• Assist customers with PST mapping modify/restore.
• Complete shift logs and turnover.
• Reply to all customer inquiries within the required SLA and MTTR.
• Document issues and escalate to next tier support as necessary.
• Monitor systems consoles and remediate alerts.
• Perform server builds and decommissions per Standard Operating Procedure.
• Engineering and administration of other Microsoft products like Active Directory AD Sync and Microsoft Conditional Access Policies.
• Knowledge of Litigation Holds and E-discovery.

Required Skills and Experience:

• Bachelors and five (7) years or more experience; Masters and three (5) years or more experience; may accept additional experience in lieu of degree.
• Experience using Microsoft PowerShell Exchange M365 Windows Server and Active Directory.
• Understanding of basic concepts relating to Microsoft Office 365 hybrid environments as well as TCP/IP based networking concepts.
• Prior MDM administration and Microsoft Intune experience are preferred.
• Some Azure AD administration experience including policy and configuration changes would be beneficial.
• Any relevant hands-on experience implementing administering or supporting Azure (IaaS) or Cloud Security would be a plus.
• Strong foundational knowledge of and hands-on experience working with Microsoft Windows architecture including general knowledge of system management best practices for Microsoft Windows Server Exchange SQL Server Active Directory (AD) Group Policy and Remote Installation Services.
• Ability to work independently to process technical service requests using an enterprise ticketing system such as ServiceNow Remedy etc.
• Proficient in following standard operating procedures and complying with data entry standards.
• Experience troubleshooting challenging technical issues and identifying scope of issue to determine if escalation to next-tier support is necessary.

Security Clearance:

• Must be eligible to obtain and maintain a Public Trust clearance.

If you feel you are qualified and want to be considered for this position please supply the following to: and please put the job number 6831 in the subject line:

• Updated resume including MM/YYYY for each employer.
• Best times/dates to interview (plus phone # you can best be contacted at).
• Availability to start once given formal offers.

Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity national origin disability or veteran status.