Inside Sales Representative

Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.

As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.

With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more at

Pavion and our family of companies is seeking a talented and motivated Inside Sales Representative to join our security business unit. This individual will be responsible for deepening the relationships RFI has with existing clients and providing strategic support throughout the pre-sales and post installation sales process. These duties include gathering sales data creating and managing sales campaigns and establishing efficient sales procedures. Performs necessary tasks that aid in achieving established sales goals which may include cross-selling different products and services answering incoming sales requests and working with manufacture reps to keep the sales team up to date on new system benefits.

Primary Responsibilities:

Inside Sales & Customer Success:

• Engaging Customers in the renewal process 120 Days before their expiration date. Goal to book/bill 30 days in advance
• Generate cross-selling opportunities including a focus on evergreen contracts subscription service contracts and other recurring revenue type services
• Proactively deepen RFIs existing customer relationships through solution sales mitigating attrition. Selling New Service contracts
• Communicate timely and effectively to resolve RFI Client or other inquiries and/or requests. Be a customer-facing representative at RFI and conduct oneself in a professional manner
• Actively listen to customer concerns and resolve customer challenges

Sales Operations Support:

• Demonstrates ability to sell recurring monthly services
• Demonstrates ability to maintain strong sales pipelines and forecast
• Excellent planning organization and time management skills
• Interact with decision makers security directors IT directors and end-users
• Perform site walks with customers to determine customer needs
• Prepare and facilitate presentations system demonstrations and proposals
• Ability to write Presentations and Cost Proposal in a professional manner
• Close sales and finalize agreements with customers
• Strong customer service and results orientation
• Provide management with regular updates on sales activities including customer calls appointments presentations and project opportunities in CRM
• Ability to analyze sales data and develop recommendations and solutions
• Demonstrated energy drive determination and persistence even when confronted with rejection
• Other duties deemed necessary

Basic Qualifications:

• High school education or equivalent

• 3 years of experience in Sales

• Valid drivers license and acceptable driving record

• Proficient in the following computer programs (Excel WordOutlook and CRM)

Preferred Qualifications:

• Bachelors degree preferred
• Security and/or Life Safety sales experience

Salary: $75K to $85K commissions

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Required Experience:

Unclear Seniority