Group Benefits Analyst 1, 2 OR 3
Group Benefits Analyst 1, 2 OR 3
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USD 2732 - 4682
1 Vacancy
Job Description
About this Job
The Division of Administration/Office of Group Benefits has vacancies. These positions are in the Customer Service division.
The Office of Group Benefits administers the States health and life insurance plans and related benefits programs.
The Division of Administration is the state governments management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:- Overseeing the states capital construction program
- Working to provide state and federal grants for community development
- Development of the state budget
- Providing technology services
- Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
- Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes
Minimum Qualifications
- Three years of experience in employee benefits health services health insurance claims processing or contracts; OR
Six years of full-time work experience in any field; OR
A bachelors degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
Conduct routine customer service duties such as taking inbound calls in a call center environment to provide assistance and information to plan members agency representatives plan providers third party companies and the general public and or individual requesting information about the benefits and plans offered to applicable employees retirees and their dependents.
Research and analyze complex situations and complaints for problem resolution and/or provide assistance/information to vendors plan providers agency representatives and members.
Research and retrieve member records in the imaging system to verify enrollment changes to health and life insurance coverages.
Provide assistance to member agencies and benefits providers such as insurance companies drug providers pharmacists etc. to prove clarification and verification of plan members eligibility for services and products and for deceased employee/retirees processes such as update of records notifications to various entities (Vital Statistics) and coverage adjustments for surviving family members etc.
Analyze Medicare data to determine member eligibility and ensure OGB records coordinates with the reports from Centers for Medicare portal.
Position-Specific Details:
This vacancy will be filled by new hire or by promotion of a current permanent status classified employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.
Louisiana is a State as a Model Employer for People with Disabilities.
This vacancy participates in a career progression group and may be filled from this recruitment as a Group Benefits Analyst 1 (AS-611) Group Benefits Analyst 2 (AS-612) or Group Benefits Analyst 3 (AS-614) depending on the level of experience of the selected applicant. The maximum salary for the Group Benefits Analyst 3 is $78790. Please refer to the Job Specifications tab located at the top of the LA Careers Current Job Opportunities page of the Civil Service website for specific information on salary ranges minimum qualifications and job concepts for each level.
AN IDEAL CANIDATE SHOULD POSESS THE FOLLLOWING COMPETENCIES:
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Thinking Critically: The ability to generate ideas manipulate ideas and make unconventional connections to develop original approaches.
This position also has retention pay of $1.00 per hour for each hour worked.
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
A criminal history check may be conducted on all new hires as well as employees changing positions including promotions demotions details reassignments and transfers.
Also prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal governments E-verify system.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to . The selected candidate will be required to submit original documentation upon hire.
For further information about this posting please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email:
Required Experience:
IC
Employment Type
Unclear
