Systems Engineer

Date Posted:

Country:

Location:

Position Role Type:

Systems Engineer
Gloucester

SC eligible for DV

Raytheon UK have a full time on-site permanent opportunity for a Systems Engineer to join our team in Gloucester.

We are looking for a talented engineer to be part of IT support team delivering support to engineers and wider business ensuring the smooth operation of hardware software networks and businesscritical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk.

This area of the business provides ISO27001:2022 aligned IT support at scale. Collaborating with engineers to create maintain and deliver secure mission critical systems.

Due to the sector this team is working in we require all candidates to be willing to attain an eDV clearance.

Key Responsibilities:

• Perform routine maintenance patching and updates of the IT estate
• Conduct regular audits reports and risk assessments
• Provide technical support to end users across thin clients laptops mobile devices and peripherals
• Manage user accounts onboard offboard manage permissions and access to internal and external systems
• Contribute to the completion of milestones associated with your IT projects
• Maintain accurate documentation of incidents resolutions and asset inventory
• Assist with onboarding/offboarding processes including device setup and recovery
• Support meeting rooms AV equipment printers and telephony systems
• Diagnose and resolve hardware software and network issues onsite

Required Skills and Experience

• Experience of maintaining the laptop estate via the endpoint management software
• Knowledge of networking including security and IT governance frameworks
• Working experience with IT project delivery
• Administration of Atlassian JIRA and Confluence
• PowerShell script writing and troubleshooting skills
• Strong knowledge of Windows and macOS
• Prior experience with working independently onsite with minimal supervision

Additional Skills and Experience

• CompTIA Network ITIL 4 ISO27001 or similar certification

Benefits and Work Culture

Benefits

• Competitive salaries.
• 25 days holiday statutory public holidays plus opportunity to buy and sell up to 5 days (37hr)
• Contributory Pension Scheme (up to 10.5% company contribution)
• Company bonus scheme (discretionary)
• 6 times salary Life Assurance with pension.
• Flexible Benefits scheme with extensive salary sacrifice schemes including Health Cashplan Dental and Cycle to Work amongst others.
• Enhanced sick pay.
• Enhanced family friendly policies including enhanced maternity paternity & shared parental leave.
• Car / Car allowance (dependant on grade/ role)
• Private Medical Insurance (dependant on grade)

Work Culture

• 37hr working week although hours may vary depending on role job requirement or site-specific arrangements.
• Early 1.30pm finish Friday start your weekend early!
• Remote hybrid and site based working opportunities dependant on your needs and the requirements of the role.
• A grownup flexible working culture that is output not time spent at desk focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities.
• Up to 5 paid days volunteering each year.

RTX

Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington Virginia USA but with over 180000 employees globally across every continent RTX provides advanced systems and services for commercial military and government customers worldwide and comprises three industry-leading businesses Collins Aerospace Systems Pratt & Whitney and Raytheon.

Supporting over 35000 jobs across 13 UK sites RTX is helping to drive prosperity. Each year our work contributes over 2.7bn to the UK economy and offers a wealth of opportunities to 4000 suppliers across England Scotland Wales and Northern Ireland. Were investing in all corners of the country supporting 29040 jobs in England 3040 in Northern Ireland 1900 in Scotland and 1600 in Wales.

#LI-BZ1

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity color religion gender sexual orientation or identity national origin age disability protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms