The Health Information Technician manages and responds to a variety of information requests from multiple sources communicating via incoming and outgoing phone calls and through clinic contacts. The position includes managing documents and tasks within the Electronic Medical Records system.
This is a full-time position working M-F from 8:30 am - 5:00 pm out of our Minneapolis location. This position will be remote once initial training is complete.
Colon & Rectal Surgery Associates is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Manage incoming fax batches and index/file document to patients chart task to physicians and coders as appropriate
- Process release of information requests from patients attorney offices and insurance requests according to state & federal regulations
- Follow up and pull missing items (e.g. operative report from EPIC) on unkeyed report so coding can be done
- Follow up on missing dictation when an outside physician is looking for information (g. MOPHA requests)
- Enter patients into APM when a report is received from an outside facility and there is no record of having seen them
- Answer incoming phone calls to the Health Information queue
- Other duties as assigned
Education and Experience Requirements:
- 2 years experience working with electronic medical records in a related field
- Strong knowledge of HIPAA and release of information guidelines.
- High School diploma/GED or equivalent
- Associates or Bachelors degree in related field preferred.
- Medical terminology knowledge preferred.
- Special Skills: Strong interpersonal skills necessary. Strong writing skills and word processing skills necessary.
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickhere.
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic office or surgery center during business hours
- Travel independently throughout the clinic or office; frequent bending lifting standing stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines. Posess excellent attention to detail and follow through
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
Notes:
Required Experience:
IC