Administrative Assistant
Administrative Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Office Assistant / Care Coordinator Support
Job Summary:
The Office Assistant position bridges the roles of administrative support and care coordination. This role is vital in supporting both office staff and caregivers by facilitating day-to-day operations communication and scheduling. The ideal candidate is detail-oriented organized and skilled in interpersonal communication with an understanding of the broader goals of home care operations.
Compensation & Benefits:
Competitive pay: $20$26 per hour paid semimonthly
Comprehensive benefits package including:
Health dental and vision insurance
Paid time off
Supplemental benefits
Opportunities for professional growth and advancement
Key Responsibilities:
Serve as the first point of contact for clients caregivers and visitorsmaintaining a warm professional presence
Coordinate and schedule care services based on client needs and preferences
Assist with care coordination tasks and stay informed on current care-related concerns
Support after-hours on-call rotation 12 times per week to assist caregivers
Communicate with clients and families to ensure quality of care and provide guidance
Conduct quality assurance calls and follow-ups with clients
Manage and update office schedules and coverage
Maintain accurate client records and ensure compliance with HIPAA regulations
Record new client inquiries and schedule follow-ups
Answer high-volume phone calls in a courteous efficient manner
Provide general office support (faxing scanning copying etc.)
Maintain required documentation in compliance with state regulations
Participate in team meetings and contribute updates on client care and concerns
Promptly address client or caregiver issues with professionalism
Stay informed on best practices and trends in the home care industry
Collaborate with the Care Manager to develop and update care plans
Qualifications:
Consistently arrive on time and take accountability for the administrative role.
High school diploma or equivalent required; college degree preferred
At least 2 years of experience in home care or a related healthcare field preferred
Strong organizational time-management and multitasking skills
Excellent written and verbal communication skills
Empathetic patient and professional demeanor
Ability to work independently and collaboratively in a team environment
Proficiency in learning and using scheduling or care management software
Valid drivers license and reliable transportation
Must pass a background check and drug screening
Equal Employment Opportunity Statement:
Generations Home Care is proud to be an equal opportunity employer. We are committed to building an inclusive workplace and celebrate the diverse backgrounds perspectives and talents of all team members. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability or any other protected status.
Employment Type
Full-Time
