Reconditioning Manager
Reconditioning Manager
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Job Description
Reconditioning Manager
Summary: The Reconditioning Manager oversees the entire reconditioning process ensuring efficient operations and high-quality outcomes. This role combines management responsibilities with hands-on duties including vehicle inspections and lot management to maintain optimal workflow and vehicle presentation.
Essential Duties and Responsibilities:
- Manage the reconditioning process utilizing the Rapid Recon Tool to meet HMC target guidelines
- Ensure that all vehicles are properly reconditioned to meet the expectations of all manufacturer Certified program guidelines
- Meet the reconditioning philosophical standards set out by the COO/President of HMC
- Manage the cycle time of a vehicle from acquisition/arrival to completion using all thedesignated steps in Rapid Recon
- Train detail staff on key practices including cleaning buffing undercoating light bodywork andPDR
- Conduct regular performance reviews with members of the recon and offer coaching to achieve mission objectives
- When required review requested work with technicians to determine the appropriate reconditioning methods
- Maintain exceptional communication between stores and departments to develop inter-department synergy
- Organize workflow and deliver vehicles in a timely manner
- Hold team accountable for high quality work and adherence to store policies
- Ensure that vehicles are accounted for on a regular basis by assisting with physical auditsmonthly
- Walk the pre-owned and new vehicle lots and review vehicle issues with Sales Managers or DUC
- When required review inventory vehicles with Director of Used Cars to determine theappropriate reconditioning measures based on the exit strategy pathway
- Adjust the reconditioning path to accelerate the completion when necessary
- Ensure accurate documentation on repair orders is completed and made available to the DUC and placed into vehicle jackets
- Maintain and update vehicle records as they process through the system including registrationfor Certification
- Determine and document warranty coverage
- Document and record all pertinent recall requirements
- Assist staff with production needs if necessary
- Attend management meetings when required
- Arrange and monitor sublet work holding vendors accountable
- Help manage photo and marketing process to meet HMC standards
Qualifications:
- Two to four years related experience and/or training; or equivalent combination of education and experience; managerial experience preferred
- Ability to maintain high volume and high-quality results in a fast-paced environment
- Strong drive for continuous improvement
- Hands-on mentality someone who is not afraid to jump in at any stage of a process when needed
- Ability to develop teams to achieve results
- Excellent written verbal and interpersonal communication skills
- Strong analysis and decision making ability
- Proficient computer skills
- Valid in-state drivers license
Benefits:
- Medical benefits including dental and vision
- 401K Plan with company match
- Paid Time Off
- Associate Discounts
- Advancement Opportunities
Physical Demands and Work Environment:
- The role requires frequent walking standing and moving of vehicles.
- Exposure to shop elements such as noise dust fumes and odors.
Education and/or Experience:
- High school diploma or equivalent; further education or certification in automotive repair or management is advantageous.
- At least two to four years of related experience in automotive reconditioning or management.
Certificates Licences Registrations
Automotive Service Excellence (ASE) Certifications
- Damage Analysis and Estimating Certification for Collision Repair
- Non-Structural Analysis and Damage Repair Certification for Collision Repair
- Painting and Refinishing Certification for Collision Repair
I-CAR Certificate of Advanced Training
- Detailing
- Finish Matching
- Workplace Hazardous Materials
Manufacturer Training
Paint Manufacturer Training
State Emission Certification
State Vehicle Inspector Certification
Valid Drivers License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
Manager
Employment Type
Full-Time
