Department Customer Support: Service, Rental, Parts +
Department Customer Support: Service, Rental, Parts +
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Salary Not Disclosed
1 Vacancy
Job Description
Are you ready to be at the center of the action in a fast-paced hands-on industry In this Customer Support role youll be supporting our Service Rental and Parts teams by ensuring smooth operations behind the scenes and excellent experiences up front. This is more than just a support roleits your foot in the door to a thriving career in the heavy equipment industry. Whether its guiding the service department with key admin tasks or helping a contractor rent the right machine youll touch all areas of the business and learn the ropes from the inside out. If youre organized people-smart and eager to grow well teach you everything you need to know.
At Leppo Rents were more than just a company were a crew thats been crushing it in construction equipment sales and rentals since 1945. Were all about growing your career giving you awesome benefits and having a little fun while were at what you get when you join the team:
Whats in it for you
- Medical Dental & Vision because health is wealth
- Company-Paid Life Insurance & Disability weve got your back
- 401(k) with Match save now chill later
- 7.5 Paid Holidays 2.5 Weeks PTO in Year One Parental Leave take that well-deserved break
- Wellness Perks & Clothing Allowance look good feel good
- Sweet Discounts on Products & Services because perks matter
- Quarterly & Annual Bonuses get rewarded for your hustle
- Milestone Celebrations & Team Lunches work hard celebrate harder
- Learn the ins and outs of an exciting industry with real career growth potential.
What youll do:
- Chat with customers and help solve their needs (phone email face-to-face)
- Gather necessary customer and equipment information to prepare service orders.
- Coordinate communication between customers and technicians to provide timely updates on job status.
- Keep things moving behind the scenestrack service orders schedule service appointments prepare review and verify rental contracts etc.
- Help customers understanding of rental service and parts processes and policies.
- Support internal teams by relaying customer needs and coordinating resources.
- Participate in training programs and team meetings to enhance skills and knowledge.
- Identify opportunities to improve customer service processes and operational efficiency.
What we need from you:
- A high school diploma or GED
- Valid drivers license & acceptable driving record
- A positive can-do mindset
- Eagerness to learn and grow (we can teach you!)
- Good vibes and great communication skills
- Ability to work independently but ask questions when needed
- No heavy equipment experience neededjust bring your hustle and attitude!
Were proud to be recognized as a top workplace because we live by four simple but powerful rules:
- We Meet Our Commitments we get stuff done
- We Are Thorough no shortcuts just quality
- We Make Good Decisions thinking it through pays off
- We Ask Questions curiosity fuels growth
If you want a place that values your energy your ideas and your growth welcome to Leppo. Lets build something great together.
Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race ethnicity creed color religion sex age national origin or ancestry disability genetic information veteran/military status sexual orientation gender identity or other protected characteristics under federal state or local law.
This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Leppo Rents is an at-will employer which means that either party is free to terminate the employment relationship at any time without any advanced notice for any reason or no reason.
Employment Type
Full-Time
