Communications Coordinator
Communications Coordinator
Posted on :
07-07-2025
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1 Vacancy
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Job Description
Hello Neighbor is seeking a creative and detail-oriented Communication Coordinator to help shape and share the organizations story across platforms. This role plays a key part in strengthening Hello Neighbors public presence and brand consistency from social media and newsletters to blogs printed materials and more.
The Communication Coordinator will lead day-to-day content development manage communication channels and coordinate branding and design needs. They will work closely with internal teams and external contractors to ensure timely engaging and mission-aligned communication that reflects Hello Neighbors values and impact.
Founded in 2017 Hello Neighbor empowers refugees and immigrants through community connections helping them move from arrival to belonging with dignity cultural sensitivity and meaningful support. Our work is organized across three departmentsEducation & Community Empowerment Health & Stabilization and Employmenteach running programs designed to meet the unique needs of the communities we serve. In addition to our local work we lead a National Network of grassroots organizations across the U.S. united by a shared commitment to supporting refugee and immigrant families and inspiring long-term change.
Reports To: Development Supervisor
Key Responsibilities:
- Develop and manage a content calendar across platforms (social media blog email etc.) that aligns with campaigns events and global moments.
- Research cultural trends peer nonprofit communications and relevant storytelling opportunities to inform content planning.
- Craft compelling stories and mission-driven messaging that connect with diverse audiences and elevate Hello Neighbors voice.
- Manage Hello Neighbors social media presenceschedule write and publish engaging content across platforms.
- Monitor performance metrics and media trends to refine communication strategies and expand reach.
- Draft press releases support press outreach and cultivate media relationships to amplify our brand and impact.
- Coordinate branded materials merchandise and advertising assets; manage print and promotional orders.
- Ensure consistent brand use across programs materials and internal teams.
- Develop and maintain communication and branding guidelines including tone language usage and approved assets.
- Coordinate website updates and collaborate with contractors to ensure fresh accurate and visually aligned content.
- Capture and curate photo and video content at events and day-to-day activities; maintain an organized digital media library.
- Lead on developing and updating website copy for Hello Neighbor and Hello Neighbor Network pages.
- Work closely with contractors and internal teams to align messaging and deliver creative materials on time.
- Respond to content requests across departments and support cross-functional communication needs.
- Participate in meetings uphold confidentiality and complete other duties as assigned.
Content Creation & Strategy
Social Media & Public Relations
Branding & Design Coordination
Website & Digital Asset Management
Collaboration & General Responsibilities
Preferred Qualifications
- Bachelors degree in a relevant field or 2 years of experience in nonprofit communications or public relations
- Familiarity with social media platforms content scheduling tools and newsletter software (e.g. Mailchimp Canva)
- Knowledge of media outreach including press release writing and building media lists.
- Experience supporting brand consistency coordinating design needs or updating website content.
About You
- Are a strong writer with a thoughtful engaging voice and attention to detail.
- Understand the power of storytelling and can shape messages that move people.
- Bring a positive proactive attitude to new projects and changing priorities.
- Have a strong visual eye and appreciation for consistent branding.
- Communicate respectfully with cultural sensitivity and awareness of the privacy and dignity of those we serve.
- Enjoy working across teams and with contractors to bring ideas to life.
- Are energized by Hello Neighbors mission and values
- Have lived migration experience and/or fluency in another language (a plus)
Were looking for a creative communicator whos passionate about storytelling collaboration and amplifying community voices. You care about both people and presentation someone who understands how content design and voice come together to inspire action and connection.
Youll thrive in this role if you:
Additional Details
- Employment Type: Full-Time (9am5pm) Non-Exempt
- Work Schedule: Hybrid In-office Tuesday to Thursday
- Location: Larimer Pittsburgh PA
- Department: Development
- Compensation: $19-21 /hour
- Benefits: package available including 75% employer-paid medical dental and vision insurance for employees and dependents; generous PTO and holidays; and a retirement savings plan with employer match after 12 months of employment.
Equal Opportunity Employer
At Hello Neighbor we believe diversity strengthens our team and deepens our impact. We are proud to be an equal opportunity employer and welcome applicants of all backgrounds. We do not discriminate based on race ethnicity religion sex national origin age disability gender identity sexual orientation marital status veteran status or any other protected characteristic. We also consider qualified applicants with criminal histories in accordance with legal requirements. If you require accommodations during the application process please let us know.
All Applications Welcome
We also understand that some candidatesespecially women and individuals from underrepresented groupsmay hesitate to apply if they dont meet every qualification. Our job descriptions are broad guides not strict checklists. If youre excited about our mission and believe you have the skills to contribute we strongly encourage you to apply.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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