Job Description Summary

As an experienced Technical Product Manager (TPM) youll lead the strategy development and evolution of our Control Tower for the Subscriptions Program. This role is pivotal in building a centralized intelligence and monitoring platform that provides real-time visibility diagnostics and decision support across the subscription lifecycle.
You will work closely with engineering data science operations and business stakeholders to define and deliver a robust control tower that enhances operational efficiency customer experience and business agility.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition turn ideas into world-changing realities and join an organization where every voice makes a difference and every difference builds a healthier world.

Job Description

Key Responsibilities:

In this role you will

• Define and own the product vision roadmap and backlog for the Control Tower platform.
• Collaborate with data teams to design dashboards alerts and analytics that provide actionable insights into subscription performance anomalies and trends.
• Partner with engineering operations customer support and business teams to gather requirements prioritize features and ensure timely delivery.
• Drive the development of monitoring tools automated workflows and exception handling mechanisms to proactively manage subscription operations.
• Ensure the Control Tower is intuitive scalable and user-friendly for both technical and non-technical users.
• Define and track key performance indicators (KPIs) to measure the effectiveness and impact of the Control Tower.
• Identify operational risks and work with stakeholders to implement mitigation strategies through the Control Tower.

Skill Requirements:

• Holds a Bachelors or Masters degree in Computer Science Engineering or a related field with a strong grasp of APIs data pipelines and system architectureenabling effective collaboration with engineering teams and informed technical decision-making.
• Brings over 5 years of experience in product management within SaaS e-commerce or subscription-based environments. Demonstrated success in leading cross-functional teams managing product roadmaps and delivering complex data-driven solutions using agile methodologies.
• Skilled in leveraging data visualization tools like Power BI and Tableau to drive insights and product strategy. Excels in stakeholder communication problem-solving and aligning technical solutions with business goals.

Additional Skills:

• Experience building or managing control towers command centers or operational dashboards.
• Knowledge of subscription lifecycle management supply chain services billing systems and customer retention strategies.
• Exposure to AI/ML-driven alerting or anomaly detection systems.

Inclusion and Diversity:

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

#LI-RS!

#Hybrid

Additional Information