Hotel Sales Manager
Hotel Sales Manager
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Job Description
We have a fantastic opportunity to join the Graduate by Hilton in Cambridge as a Hotel Sales Manager.
The 148-bedroom Graduate by Hilton Cambridge hotel is part of the Graduate by Hilton collection inspired by the prestigious University of Cambridge and its surrounding town. Set right on the River Cam in the heart of Cambridges historic centre. The hotel feels like an extension of the university with nods to college architecture.
THE ROLE
As the Hotel Sales Manager you will pro-actively source new business for the hotel develop relationships with agents and direct clients to keep the hotel a leader in the marketplace by following up on all sales leads identifying opportunities and conducting hotel presentations and site visits. The role involves regular travel to meet clients attend trade shows and represent the hotel at industry events.
JOB DUTIES AND RESPONSIBILITIES
- Maintain up-to-date knowledge of Local & national businesses and develop relationships to drive business in all segments (MICE group corporate and transient).
- To take the business to the next level with an all-encompassing strategy that envelopes all areas of the business and takes advantage of the opportunities available.
- To be responsible for the development and implementation of the hotel sales plan which encompasses direct sales calls; telesales; research; appointment making and trading; promotional campaigns; corporate entertaining networking social events client familiarisation visits and contract negotiation.
- To drive and coordinate all sales activity to maximise revenue from existing accounts at the hotel on a national and international level.
- To constantly recognise and develop new accounts from the corporate markets.
- To investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
- To ensure the accurate processing distribution and recording/filing and following up of all sales correspondence including the execution of contracts quotations confirmations and cancellations.
- Regularly meet with the hotel General Manager and Director of Sales to communicate customers feedback sales information competitor knowledge pricing strategies and any other influences that may affect the business.
- Participating in trade shows and events within the hotels the industry and external organisations.
- Host client FAM trips at the hotel and conduct hotel show rounds.
WHAT WE ARE LOOKING FOR FROM YOU
- Computer literacy - Word Excel PowerPoint & Outlook.
- Knowledge of Delphi salesforce and OnQ Systems.
- Proactive sales experience within a hotel environment is a must.
- Excellent communication skills and fluency in spoken and written English.
- Confident in meeting new people and presenting to large groups.
- Strong understanding of revenue management principles.
- Able to demonstrate a comprehensive understanding of all the key business segments; Corporate/MICE/Group/Leisure/Consortia.
THE PERKS
- Salary: competitive plus discretionary annual bonus
- Enjoy discounted hotel stays and food & beverage at Hilton properties worldwide.
- Complimentary welcome stay experience.
- Continuously develop your skills and knowledge through our dedicated learning platform.
- Earn rewards up to 250 by referring talented individuals to join our team.
- Access savings and cashback from a wide range of retail and leisure outlets.
- Get 24/7 support with a dedicated helpline for your well-being.
- Enjoy free meals during your shift at our modern Team Restaurant.
- Celebrate with your team through recognition programs and exciting incentives.
- Actively participate in programs aimed at building a more inclusive and sustainable world in line with our ECG policy.
- Convenient parking available for cars mopeds scooters and bicycles.
ABOUT GRADUATE HOTELS
Graduate Hotels is a unique collection of handcrafted hotels in the most dynamic university towns around the globe including Graduate Cambridge and The Randolph Hotel in Oxford. We give life to physical spaces through thoughtful design and strong community ties. Graduate Hotels provides students locals and visitors alike a place to reflect and celebrate the unique energy of each Graduate community.
As a Graduate Hotels Team Member you are the one shaping guest experiences. You like to wear multiple hats and consider yourself a local expert storyteller team player and creative thinker. Visit us at .
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age disability gender reassignment race religion or belief sex sexual orientation marriage and civil partnership and pregnancy and maternity.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1996 we do require all applicants to have the eligibility to live and work in the United Kingdom. We are currently unable to offer visa sponsorship. Therefore you must have the right to work in the UK without requiring sponsorship.
Required Experience:
Manager
Employment Type
Full-Time
