drjobs IT Officer

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Rawalpindi - Pakistan

Monthly Salary drjobs

60000 - 70000

Vacancy

1 Vacancy

Job Description

  • Provide IT support to employees (hardware software network issues).
  • Diagnose and resolve technical problems (e.g. login errors printer malfunctions software glitches).
  • Assist in installing configuring and updating OS applications and tools (e.g. Windows macOS MS Office antivirus).
  • Set up and maintain workstations laptops peripherals and mobile devices.
  • Follow IT security protocols (e.g. data backups password policies access controls).
  • Ensure compliance with company IT policies and regulatory standards.
  • Maintain logs of IT requests resolutions and system changes.

Requirements

Qualification. Bachelor s in Information Technology / Computer Sciences.
Experience. Minimum 2 years in a similar Help Desk Technician Desktop Support Analyst or Junior IT Officer role providing direct end-user support.
Technical Skills:
Network troubleshooting.
Proficiency in Windows / macOS MS 365 basic networking (TCP/IP DNS VPN).
Familiarity with helpdesk software (e.g. Zendesk Freshservice).
Hands-on experience with hardware repairs/replacements and inventory management.
Soft Skills:
Problem-solving communication and time management.

Employment Type

Full Time

Company Industry

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