F&B - Black Mountain Lodge Assistant Manager
F&B - Black Mountain Lodge Assistant Manager
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Job Description
Pay Range: $24.25 - $35.25/ hour
Status: Seasonal Hourly (Non-Exempt)
Description:
Food and Beverage (F&B) employees at Arapahoe Basin are committed to creating a day worth repeating for our guests ensuring Legendary service and food quality throughout our Food and Beverage outlets.
Black Mountain Lodge (BML) is A-Basins mid-mountain restaurant primarily offering lunch service with a bar menu and eclectic food options. As the Assistant Manager of BML you will lead by example while overseeing the day-to-day operations of this F&B outlet and assisting BML Manager with anything pertaining to the front of house operations. This can include the training scheduling and coaching of employees as well as dealing with employee or guest issues.
A-Basin employees look to be thoughtful creative and energetic. We are known not only for our A-mazing skiing/ riding but also for our A-mazing Food and Beverage options.
Apply now and be part of The Legend!
Benefits and Perks for this position include:
- Unlimited skiing/riding at: Arapahoe Basin 20 other Colorado ski areas and resorts across the family of Alterra Mountain Company resorts for eligible employees
- Discounted Ikon Pass for all eligible employees
- Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
- Sick pay and bereavement pay for all employees
- Generous discounts on outdoor gear apparel rental cars etc.
- Seasonal employees receive benefits including preventative care mental health services pharmacy plans and indemnity insurance
- 401(k) plan with generous company match
- Financial assistance and mental health resources through WorkLife Partnership
- Shift meal each day working
- Much more! Check out all of our perks and benefits here!
Supervisory Responsibilities:
- Oversee and delegate the daily tasks of about 15 restaurant employees including bartenders servers hosts bussers cooks and dishwashers.
- Take on manager duties in the absence of the Manager.
- Train staff in cash handling and service standards set forth by F&B management team.
- Train and encourage employees to actively participate in sustainability initiatives and support them in maintaining sustainable practices.
- Hold staff accountable for operational standards including attendance grooming task list and overall service level.
- Execute special events at Black Mountain Lodge as needed including dinners breakfasts and daytime events.
Essential Responsibilities:
- Interact positively with all customers to ensure they are receiving the best product and overall experience.
- Oversee and delegate the daily tasks of employees in a high-volume F&B environment to ensure all standards of service and cleanliness are met.
- Adhere to and enforce all state and local health codes regarding food handling and food service.
- Assist manager with inventory of all front-of-house items such as incidentals condiments and beverages including liquor and beer.
- Work closely with F&B management team to ensure a cohesive message to staff.
- Execute special events in Black Mountain Lodge including set up tear down service and collection of payment.
- Actively look to solve problems creatively and effectively concerning guest and employee issues.
- Other duties as assigned.
Experience Requirements:
- 2 years management or supervisor experience.
- 2 years cash handling experience.
- 2 years restaurant front of house specific experience.
Skills Required:
- Strong oral and written communication skills.
- Ability to prioritize and multitask.
- Ability to keep focus in a crowded setting.
- Strong organizational skills.
- Ability and willingness to be a productive team player.
- Adept at problem-solving including being able to identify issues and resolve problems promptly.
Physical Requirements:
- Use full range of body motion: bend twist kneel squat push pull and lift up to 50 lbs.
- Stand and walk for 8-12 hours.
- Able to walk up and down stairs throughout shift.
- Withstand high altitude conditions at all times.
Other Requirements:
- Must provide own non-slip footwear.
- Must be available to work weekends and holidays.
Work Environment:
- You will work almost 100% of the time indoors in a high-altitude environment. Some outside work in a cold and snowy environment is possible on any given day. Most work is performed in a highly trafficked area in view of guests. A very frequent amount of high-volume guest interaction is involved in this role. Some work time will be spent in an office setting sitting down and using a computer. Riding a chairlift is required for on-mountain work locations.
Required Experience:
Manager
Employment Type
Full-Time
