BDC/Call Center agent
BDC/Call Center agent
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Salary Not Disclosed
1 Vacancy
Job Description
Business Development Center (BDC) Agent Automotive
Are you a born communicator If so our Service BDC department needs you! Earn a great living doing what you love and join our dealership family as our new Service BDC agent. In this role you will contact customers(email and phone) from various lead sources to secure an appointment in a manner that aligns with our dealerships highest standards. We only hire the best! If thats you then lets talk.
Job Responsibilities
- Understand buying profiles and patterns of typical telephone prospects
- Run daily/weekly/monthly reports and track results
- Determine which customers to contact based on last service department visit
Skills/Qualifications
- The ability to manage high call volumes service lists and call lists simultaneously
- Overall knowledge of automotive service department operations
- Strong organizational skills
- Familiarity with dealership CRM and DMS systems
Job Requirements
- High school diploma/GED
- Basic computer skills
- Great attitude
Monday thru Friday 8-6.
Employee benefits.
Hourly pay plus monthly commission based on productivity.
Please email your resume to or call Tony Palmer at .
Required Experience:
Unclear Seniority
Employment Type
Full Time
