Web Administrator
Web Administrator
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$ 59675 - 71614
1 Vacancy
Job Description
Job Description Summary
Department - Information TechnologyJob Description
Job Type: Classified
Job Classification: 5420 - Information Technology Applications Developer I
Salary Grade: 13
Pay Range
Hiring Range: $59675 - $71614 Annually
Pay Range: $59675 - $83553 Annually
Range Explanation:
Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience education licenses training and internal equity.
Pay Range is the entire compensation range for the position.
Pima County is seeking a proactive and knowledgeable Web Administrator to join our dynamic Web Team within the Information Technology Department. This role is essential in advancing user experience (UX) across County web systems by leading the development and delivery of targeted training programs for internal stakeholders.
As a Web Administrator your role will also include that of a UX Training Specialist; you will coordinate design and deliver training resources that promote best practices in user-centered design accessibility (ADA compliance) search engine optimization (SEO) and web analytics. You will build and maintain a robust training library and offer workshops guides and one-on-one coaching sessions to ensure the County departments have the tools and knowledge needed to enhance their digital presence.
As a member of the Web Team you will collaborate with a wide range of departments--spanning recreation public health infrastructure animal services and moreto support data-driven decision-making and continuous web service improvement. Have the opportunity to apply and expand your expertise in UX and digital communication work in an agile and collaborative environment. Your efforts shape how County services are delivered online.
As a member of the Web Team you will have the opportunity to: Apply and expand your expertise in UX and digital communication; Work in an agile and collaborative team environment; and Shape how County services are delivered online.
In applying for this position pay particular attention to the description that follows and to the preferred qualifications at the end of this post addressing each qualification in your application.
This position is on site with the possibility of part-time telecommuting after 6 months of initial probation.
This is an in-officeposition located in Tucson AZ and cannot be remote.
Essential Functions:
As defined under the Americans with Disabilities Act this classification may include any of the following tasks knowledge skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the departments need and will be communicated to the applicant or incumbent by the supervisor.
Responsible for day-to-day support of application systems;
Evaluates alternative delivery mechanisms to satisfy customer requests;
Provides independent technical and analytical support on specific application systems involving the design development construction implementation and on-going support of systems processes and methods;
Designs configures installs tests and monitors diverse software applications for Pima County departments;
Troubleshoots assigned application systems and provides user support and problem resolution;
Resolves user problems with application systems;
Develops program enhancement designs;
Performs unit testing and participates in system testing and associated validations of business applications;
Develops documentation for programs test plans and validation protocols;
Performs research and analysis relevant to assigned area of responsibility;
Assists in defining the applications systems environment procedures and practices;
Communicates information to and between the user community and other IT resources;
Creates and updates system documentation;
Captures and records actions taken in service desk management system per service desk procedures;
Provides backup service desk application systems phone support.
Minimum Qualifications:
Bachelors degree from an accredited college university or technical trade school with a major in computer science computer engineering management information systems (MIS) or a closely related field as determined by the department head at the time of recruitment.
OR:
Associates degree from an accredited college university or technical trade school with a major in computer science computer engineering management information systems (MIS) or a closely related field as determined by the department head at the time of recruitment AND two years of work experience in software development and maintenance.
(Relevant experience and/or education from an accredited college or university may be substituted.)
Qualifying education and experience must be clearly documented in the Education and Work Experience sections of the application. Do not substitute a resume for your application or write see resume on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies specifically addressing the required and preferred qualifications.):
Experience in training users on Enterprise-level Content Management Systems (ECMS).
Experience in developing technical user guides and online training modules for enterprise systems with SCORM compliance.
Experience in addressing usability and web accessibility standards like WCAG 2.1 (Web Content Accessibility Guidelines) and ADA (Americans with Disabilities Act) compliance.
Experience in applying UX research techniques analyzing end-user survey data and incorporating customer feedback into design and training improvements.
Resume quality relevance and presentation.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Supplemental Information:
Licenses and Certificates: Valid driver license is required at time of application. ValidAZdriver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicants suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services review and approval of the candidates driving record. Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to maintain the required licensure shall be grounds for termination.
Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer pre-employment background screening to include verification of work history education and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies due to the need for access to County Attorney and Court facilities records and communication systems.
Physical/Sensory Requirements: Some positions require lifting equipment climbing working on towers elevated or below grade platforms. All positions require the ability to identify industry standards color-coding of electrical wiring and components. Other physical and sensory abilities will be determined by position
Working Conditions: Working conditions will be determined by position.
EEO Information:Pima County Government is an Equal Employment Opportunity employer.We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race color religion national origin age disability gender sexual orientation kinship political interest or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
