ServiceNow Architect
ServiceNow Architect
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Job Description
Job Title: ServiceNow Architect
Location: Pune
Experience: 12 Years
Industry: Technology Media & Telecommunications (TMT)
Domain Focus: Sales and Order Management (SOM)
About the Role:
We are seeking a seasoned ServiceNow Architect to lead the design and implementation of scalable solutions with a focus on Sales and Order Management (SOM) and TMT industry modules. You will collaborate with business and technical teams to deliver impactful enterprise-grade ServiceNow solutions.
Key Responsibilities:
Architect and implement end-to-end ServiceNow solutions aligned with business goals.
Leverage deep TMT industry knowledge to drive adoption of SOM and related applications.
Collaborate with stakeholders to gather requirements and translate them into technical designs.
Guide development teams ensure best practices and conduct architecture reviews.
Stay current with ServiceNow releases especially SOM and TMT suites.
Ensure effective use of modules: ITSM ITOM CSM FSM and Service Portal.
Define governance frameworks and ensure compliance with architecture standards.
Key Qualifications:
12 years of hands-on ServiceNow experience with expertise in architecture integrations (REST/SOAP) and platform configuration.
Strong command over CMDB CSDM data modeling and DevOps strategies.
Experience working in or with telecom clients is highly desirable.
Proven leadership in client-facing roles with excellent communication and stakeholder management skills.
Qualifications :
Preferred Certifications:
ServiceNow CSA CAD CIS
ITIL v4 (preferred)
Additional Information :
Education: Bachelors degree in Computer Science IT or related field.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
