Service Advisor - Winnipeg AutoShow
Service Advisor - Winnipeg AutoShow
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Job Description
Be part of something Bigger with the 401 Group of Companies!
At the 401 Group of Companies we are dedicated to setting new standards of excellence in the automotive industry. With our consistent growth and innovation we are looking for a Regional Fixed Operations Manager to help drive our continued success.
As a Regional Fixed Operations Manager you will play a pivotal role in overseeing and optimizing our regional locations. From managing service departments leading a team of dedicated employees to deliver top-notch service and building relationships along the way as you embrace the perks of traveling to our various locations
Location: 3165 McGillivray Blvd Oak Bluff MB
What You Will Be Doing:
- Ascertain auto services by listening to customers description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials supplies and labour; calculating customers payment including deductibles
- Prepare repair orders (RO) by describing symptoms problems and causes discovered as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
- Maintain accurate records by recording problems and corrective actions planned
- Update job knowledge by participating in educational opportunities; reading manufacturers publications
- Other duties as assigned
What You Bring to the Table:
- Excellent customer service skills
- Minimum 1 - 2 years in a customer service role
- Auto experience considered an asset
- Valid Drivers License
- Able to work flexible hours within our business hours including Saturdays
Sowhy work for us
- The 401 Group of Companies is privately owned and 100% Canadian
- 20 State-of-the-art facilities including a google like call centre and an 80000 sq ft. centralized service Hub
- A high energy fast paced and fun work environment with various initiatives and rewards
- Individual and team-oriented coaching mentoring and training
- Opportunities for career path planning growth and advancement from within
- Health & wellness benefit enrolment opportunities
- Employee referral bonus opportunities
- Employee pricing on parts service and at the Blackshop Restaurant and Wine Bar
- A corporate swag e-site for employees exclusively
- Perkopolis enrollment
- On-site Parking
The 401 Group of Companies is proud to be recognized as one of Canadas fastest growing Elite Business Management Groups offering a full line of automotive recreational vehicle powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge Ontario. Our brands include but arent limited to Kia Mitsubishi Volkswagen Hyundai Yamaha 401 Auto Financing CampMart and Grand River Boats.
If you have a growth mindset like us wed love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!
#INDSALES
Accommodations are available during all stages of the recruitment process in accordance with the Human Rights 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation please contact HR or
We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications we receive we are unable to confirm the receipt of individual applications or resumes.
Required Experience:
Senior Manager
Employment Type
Full-Time
