Data Migration/Transitions Manager
Data Migration/Transitions Manager
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Job Description
We are seeking a Data Migration/Transitions Manager to join our Client Delivery team. Due to the specialized requirements of law firms specific project management is needed throughout the Client journey. This includes the complex process of transitioning client data to LEAP. The Migration/Transitions team is not only responsible for the technical aspects but also manages clients expectations in relation to data collection migration and LEAP delivery. Data Migration/Transitions Manager will focus on the technical aspects of transitioning data investigating and reviewing ETL mapping for competitor case management systems as well as assisting with setting our clients expectations in the lead-up to the data transition.
About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI one of the largest international LegalTech companies. For more than 30 years our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose which is to Help lawyers who help people. The market-leading software we develop and support is used by more than 100000 lawyers and their staff in small and medium-sized law firms.
Working alongside our international team of passionate high achievers youll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart caring and ambitious LEAPsters working together across Australia Canada the United States the United Kingdom the Republic of Ireland Poland and New Zealand youll be in good company here.
Meet the team
Our Operations Teams are the subject matter experts keeping our business moving forward every day. Combining strategic thinking administration excellence proactive problem solving and more youll work across every corner of the business to uplift our capability amplify our collective impact and revolutionise the way we work.
With a strong foundation of knowledge support and resources at your fingertips and exposure to all aspects of our business youll find the perfect jumping on point with room to grow in new and surprising directions.
Whether youre looking for a leg up in a new industry or building your skills to explore your next career move youll be right at home in a fast-moving business that values initiative hard work and innovative thinking.
The Data Migration/Transitions Manager will use the data migration tools available as well as technical expertise to ensure data moving from a legacy system is properly mapped tested and the processes checked prior to the release for our migration staff. This role will report to the Director of Client Delivery.
Managing our clients expectations in the lead up to the data migration and implementation with regards to software functionality whats included in the data migration and the transition timescales.
KEY RESPONSIBILITIES
- Oversee quality assurance of completed data transitions in terms of accounting balances.
- Answer high level client questions during the pre-implementation process.
- Support Data Transition Specialists Implementation Coordinators and Partners with queries on migrated data and LEAPs data transition software.
- Ability to manage guide and mentor a busy team effectively.
- Liaise with LEAP Global Transitions on various projects and bugs.
- Propose policy process and procedural changes making them more effective.
- Stay up to date with current developments and trends in areas of expertise.
- Increase speed of client data transitions and intelligence of data mapping by improving data transition solutions.
- Train Data Transition Specialists on data mapping and finding variances.
- Creation and maintenance of documentation processes and internal systems.
- Work across functional and business boundaries while sharing ideas and resources.
REQUIRED QUALIFICATIONS
- 6 years of solid knowledge of ETL.
- A minimum of 4 years of strong knowledge or background in legal bookkeeping or accounting (trust and general account).
- A minimum of 3 years of field mapping (source/target) and MS SQL.
- A minimum of 3 years of strong VBA and Excel skills.
- A minimum of 3 years of demonstrable management experience/leading teams.
- Excellent communication skills with a strong client service focus.
- Exceptional attention to detail.
- Ability to effectively manage pressure; resilient with the ability to quickly recover from roadblocks while maintaining strong performance.
- Ability to identify manage and mitigate risk effectively.
- Excellent problem-solving skills and demonstrated use of good judgement.
- Knowledge of legal terminology and practices (e.g. matters unbilled fees disbursements safe custody) a definite asset.
- Strong decision-making skills ability to identify and understand key issues problems and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions
- Team oriented demonstrated ability working within a team to move toward the completion of goals.
- Works effectively aligning groups including those with diverse goals and conflicting interests
BENEFITS
Why work at LEAP
There are endless opportunities within our business to progress and grow your career and full training is provided so an aptitude and hunger to learn is essential. We offer:
- Competitive compensation
- Excellent group insurance benefits
- RRSP with employer matching
- Generous Paid Time Off (PTO) including starting at 4 weeks vacation sick days floater/personal days and volunteer days
- Hybrid working model at our beautiful and modern downtown Toronto office as well as work from home days
- Collaborative and inclusive work environment filled with learning and support
At LEAP
We care about what we do and the people we work with
We continually improve to be the best
We NEVER EVER GIVE UP!
At LEAP we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live including those with disabilities. LEAP is committed to providing accommodations in all parts of the hiring process. If you require accommodation we will work with you to meet your needs
Required Experience:
Manager
Employment Type
Full-Time
