DescriptionJoin our prestigious Loans group as a Loan Origination Manager - Associate where your leadership will drive success. Youll ensure your team consistently meets Service Level Agreements (SLAs) with precision overseeing processes like Deal Closing Drawdowns Rollovers Repayments Pre-payments Funding Rate-Fixings Fees and external payments. Embrace the opportunity to lead with impact driving seamless operations and elevating our service standards to new heights.
Job Summary
As a Loan OriginationManager - Associate within our Loans group you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes including Deal Closing Drawdowns Rollovers Repayments Pre-payments Funding Rate-Fixings Fees and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation allowing you to make a significant impact on our operations.
Job Responsibilities
- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
- Supervise processes like Deal Closing Drawdowns Rollovers and Nostro & Past Due Reconciliation.
- Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model.
- Serve as the SME handling complex process-related queries and routing them to onshore teams if needed.
- Implement a robust Knowledge Management model including SOP maintenance and training.
- Drive 100% compliance with process-related policies guidelines and controls.
- Motivate and support team members to meet goals identifying HIPOs and planning for their development.
- Identify alternatives and options for issues seeking alternative scenarios.
- Work successfully with others valuing diverse skills and building interdependence.
- Identify training needs to improve performance and ensure compliance with training timelines.
- Ensure high team depth with trained backups for critical work queues.
Required qualifications capabilities and skills
- Hold a Bachelors degree with minimum 7 years of relevant loan servicing/origination experience in syndicated loans or back office/financial industry roles.
- Gain knowledge of loan systems like Loan IQ
- Possess knowledge of nostro/cash matching General Ledger reconciliation and SWIFT and remittance systems.
- Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset.
- Understand investment banking products including loans.
- Drive small to medium-sized projects achieving strong results.
Preferred qualifications skills and capabilities
- Influence and lead conversations with stakeholders effectively.
- Demonstrate executive presence by summarizing recommending and presenting issues and solutions to senior management and executive leadership.
- Develop domain learning and exhibit strong interpersonal and communication skills.
- Apply analytical thinking and problem-solving skills effectively.
- Understand the product lifecycle and area product management thoroughly.
Required Experience:
Manager