drjobs Technical support @Delhi NCR @

Technical support @Delhi NCR @

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1 Vacancy
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Job Location drjobs

Mumbai Suburban - India

Monthly Salary drjobs

₹ 28000 - 37000

Vacancy

1 Vacancy

Job Description

Job description


Write an email at


Role-System Engineer- Technical Support (This is a voice process which includes- live calls chats emailsetc)


Experiencefresher / experience


Location-Delhi NCR


Mode WFO for now ( Hybrid- 2 days office if required in future)


Timings: 6 days working


Responsibility:Providing technical assistance and support to customers users over live calls chats Emails etc


Inbound & Outbound Process

Rotational shift: UK Shift 2-11 Night : 6-4 Night 10-7)


Type of Employment:Fulltime


Mandate Skillset: IT service desk Excellent com skills Active Directory Printers ITIL ITSM P1 bridge Server network desktop support


Job Description:Account management ITSM Tool expertise Service Now basis knowledge ITIL Knowledge AD & Citrix Basic windows desktop and server knowledge Desktop Management Networking (awareness and basic knowledge). Experience in DNS DHCP Active Directory is required

Other Skills :


OSI model

DNS

DHCP

IP address types and classes

Networking Basics

DHCP reservation

Active directory- basic knowledge

Network printer configuration

Performance monitor

BSOD

BIOS

Event Viewer

Classes in IP address

Ranges in classes

Information carried out by IP address

Protocol

use of dhcp


To Apply:

Write an email at


Excellent communication and customer service skills

URGENTLY HIRING !! Call or WhatsApp -Immediate Joiner-Call &

Please visit to our website - for more hiring.

No hidden charges or Fees


Required Experience:

Junior IC

Employment Type

Full-Time

Company Industry

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