Senior Case Manager SENA (Internal Applicants Only)
Senior Case Manager SENA (Internal Applicants Only)
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Job Description
**PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS**
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield Leicester LE3 8RA
Worker Category: Hybrid Worker
Salary: 42498 - 46344 per annum (pro-rata for part-time)
Working Hours:37 per week
Contract Type: Permanent
Closing Date: 10 July 2025
Interview Date(s): 16th July 2025
We are advertising for a permanent Senior Case Managers within our busy SENA Service of Children & Families services within our Assessment Team Placement Team & Tribunals Teams and you may be required to work flexibly across other teams as demand requires at a senior level.
About the Role
- To use professional expertise to provide advice and support to a range of colleagues within Children and Families Services and partner agencies to enhance positive outcomes for children and young people using performance data and intelligence within a multi-agency approach. Liaising with a range of external stakeholders including schools expert witnesses for example Educational Psychologists Specialist Teachers to ensure that any and all relevant evidence regarding Tribunal appeals is obtained and quality assured before submission to the Tribunal.
- To take the lead role in complex cases often requiring multi-disciplinary working with external services such as Social Care Health Services other local authorities and specialist educational settings to deliver the best outcomes for children and young people
- Effective problem solving assimilating information and making informed decisions often under short time constraints. Working directly with parental appointed legal representatives schools and link agencies within the statutory and legal framework related to the Special Educational Needs and Disability Tribunal process
- To model good case work practice and encourage continuing professional development of colleagues via coaching joint working and contributing to the development and delivery of training. Ensuring service performance quality standards are adhered to within the framework for Leicestershire County Councils priorities for children and families; any relevant Government legislative requirements and objective setting based on local commissioning strategic imperatives and performance frameworks
- Maintaining effective communication and build strong professional relationships with parents schools central services health and social care professionals regarding individual cases
- To lead and support attendance and information sharing in a range of formal meetings including person-centred co-production meetings annual reviews mediation meetings and court hearings for appeal tribunals as agreed with the Service Manager
- To develop practice which limits the Authoritys exposure to the risk of appeals to Tribunals litigation and judicial review/complaints to the Local Government Ombudsman. This would include providing all information relating to and directly responding to complaints Members Enquiries Ombudsman and Judicial Review complaints or where appropriate responding directly if and when appropriate
A DBS enhanced check for a regulated activity is required for this post.
For information on our approach to the recruitment of ex-offenders please see our policy statement.
About You
To apply for this post you must have :
An appropriate professional qualification such as a first degree or equivalent (or significant relevant experience in the SEN field of practice) and evidence of continuing professional development Training in the relevant SEND legislation Or Demonstrable experience in a special educational needs context and/or within a Local Authority or statutory body Extensive and recent post-qualification experience of working with children and families in the SEND assessment processes and procedures
- Recent experience of supporting the development of staff/colleagues and joint working.
- Experience of analysing and interpreting performance data and intelligence to inform improved practice and more efficient and effective processes
- Proven experience of coordinating multi-agency work to support children and families using formal outcome focused plans
- In depth knowledge and ability to apply relevant policies appropriate legislation government guidance and best practice in all aspects of SEND work
- Extensive knowledge of relevant SENA processes and how these can be integrated into service delivery to enhance outcomes for children.
- Advanced knowledge of the statutory duties of the Local Authority including child protection and looked after children processes
- Significant knowledge of the factors and influences which can impact on children achieving positive outcomes including cognitive development physical difficulties or other SEN needs
You must also have an understanding of and commitment toequality diversity and inclusion.
In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working
We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.
For more information or an informal discussionplease contact:
Cathryn Allison Service Manager
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.
Required Experience:
Senior IC
Employment Type
Intern
