About the Role
We are looking for a Remote Client Support Specialist to help clients organize personalized experiences with care and efficiency. Youll assist with coordination research and general support to ensure a smooth and enjoyable experience tailored to each clients needs.
This is a fully remote position ideal for individuals who enjoy helping others have great communication skills and thrive in a virtual environment.
Key Responsibilities
- Communicate with clients to understand their needs preferences and timelines.
- Offer personalized support and guidance throughout the coordination process.
- Keep accurate records of client interactions and service details.
- Respond to questions resolve issues and ensure high levels of client satisfaction.
- Collaborate with your team to provide excellent service and consistent follow-up.
Qualifications
- Must be 18 or older.
- Strong verbal and written communication skills.
- Comfortable using digital tools (email online forms text-based communication).
- Reliable internet connection and a quiet dedicated workspace.
- Previous experience in customer support admin or service roles is a plus.
Benefits
- Remote Work: Flexible work-from-home opportunity across the U.S.
- Training Provided: Full onboarding and ongoing role-specific support.
- Positive Culture: Join a people-first team-oriented work environment.
- Professional Growth: Gain skills in support coordination and service excellence.
- Perks: Access to select discounts on services for personal use.