English Technical Support Agent
English Technical Support Agent
Posted on :
06-07-2025
Employer Active
1 Vacancy
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Job Description
Were looking for English speaking Technical Support Agents to join our clients team in the beautiful Lisbon!
What youll do:
- Provide timely and high-quality support for clients tech products to a diverse global user base.
- Handle incoming support inquiries via email and chat with efficiency and accuracy.
- Adhere to standard operating procedures (SOPs) to resolve issues and escalate complex cases as necessary.
- Maintain adherence to established service level agreements (SLAs) and quality standards.
- Participate in regular training coaching and performance reviews to continuously improve service quality.
Whats the offer:
- Health Coverage and Private Health Care.
- Competitive Salary package with performance bonus.
- Career growth opportunities in a multicultural environment.
What were looking for:
- Proficiency in English
- Ability to resolve customer concerns and create a seamless customer experience.
- Must have experience with Digital Ads campaigns.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship / Residence card / Manifest of interest
Dont miss this incredible opportunity! Apply now!
Employment Type
Full Time
Key Skills
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