Join Our Team as a Solutions Consultant (Polish & English Speaker)
Location: Sofia Bulgaria
Schedule: 09:0019:00 MondaySunday
Training: Fully paid 3 weeks on-site
Are you fluent in Polish and English and passionate about delivering outstanding customer service Were looking for a motivated Solutions Consultant to support our clients and help them thrive.
Your Mission
- Deliver expert product and service support with a focus on customer satisfaction
- Communicate via phone email and chat
- Resolve inquiries using established processes and a rich knowledge base
- Use CRM and ticketing tools efficiently
- Meet performance targets (call handling time resolution rates customer happiness)
- Share insights and collaborate with your team
- Stay informed through ongoing training and product updates
Who You Are
- Fluent in Polish and English
- Great communicator with active listening and problem-solving skills
- Comfortable following structured procedures and adapting to new tools
- Quick learner who stays calm under pressure
- Self-driven and passionate about creating positive customer experiences
What We Offer
- Flexible employment options (temporary part-time)
- Financial assistance for relocation (transport hotel rent housing support)
- Competitive salary and stable career growth
- Additional health insurance and access to 50 exclusive benefits
- Friendly international working atmosphere
- Learning opportunities and team spirit
- Referral bonuses for bringing great talent