Italian Sales Representative
Italian Sales Representative
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Job Description
Italian Customer Support & Sales Representative (Remote from Portugal)
Start Date: End of July/Start of August
Are you passionate about technology helping people and making great sales Were looking for a Customer Service & Sales Representative to support Italian-speaking clients for a leading tech brand. This is your chance to join a remote team where customer satisfaction and smart selling go hand in hand.
As part of our remote team (within mainland Portugal) youll assist users via phone email and chatproviding post-sales support and inbound sales assistance to ensure an outstanding customer journey.
Your Responsibilities
As a Customer Service & Sales Representative you will:
Handle incoming customer requests through phone email and chat.
Log details and follow up in internal CRM tools ensuring cases are resolved within SLA.
Deliver top-quality customer support for post-sales topics like deliveries warranties and refunds.
Assist with inbound sales recommending suitable products and boosting revenue.
Strive to meet quarterly sales targets while keeping customer satisfaction a priority.
Provide timely updates to customers about order status and issue resolution.
Your Profile
- Native-level Italian speaker and fluent in English (B2 level or higher).
- Strong communication skills and empathy with a customer-first mindset.
- Comfortable with digital tools and tech-based products.
- Previous experience in customer service is preferred.
- Flexible availability to work in rotational shifts from Monday to Saturday.
- Sales experience is a plus.
Working Conditions
Schedule: Rotational shifts between 08:00 and 19:00 (Monday to Saturday including bank holidays).
Days Off: Sunday 1 rotational weekday.
Contract: 6-month initial contract (renewable).
Location: Remote within mainland Portugal.
Compensation & Benefits
Gross monthly salary: 1000 (paid in 14 salaries/year).
Performance bonus: 100 month for 12 months.
Daily meal allowance: 7.23/day.
Monthly transport allowance.
- Private health insurance
- Meal allowance & paid training
- Join a fun multicultural team with regular team-building activities
Apply now and take the first step toward an exciting people-centered career in tech!
Employment Type
Full Time
