SEND Services Coordinator
SEND Services Coordinator
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Job Description
- Suffolk County Council -Countywide
- 33366 per annum (pro rata forpart time)
- 37 hours per week - Flexible working options available
- Permanent
We are passionate about improving the future for our customers our children young people and their families. If you are too join us as a SEND (Special Educational Needs and Disability) Services Coordinator and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving.
Reimagine the possibilities.
Your role and responsibilities:
We are seeking experienced and passionate SEND Services Coordinator to join our SEND Family Services team. In this frontline role you will work supporting to ensure children young people and their families receive support and interventions aimed at improving their social emotional health and behavioural outcomes.
You will act as the key point of contact and be an assigned Professional for children and young people and their families to support whilst they undertake their Education Health and Care Needs Assessment. You will complete assessments develop plans using the Signs of Safety model and deliver evidence-based interventions tailored to each familys needs. Strong communication relationship-building and advocacy skills are essential.
- Conduct statutory Education Health and Care Plan (EHCP) needs assessments.
- Develop outcome-focused plans with families using Signs of Safety principles.
- Deliver evidence-based interventions to support families.
- Act as Lead Professional coordinating input from other agencies as required.
- Maintain accurate case records and provide reports.
- Identify and escalate safeguarding/risk concerns.
- Build relationships with partners in education health and community settings.
- Provide high quality customer service in line with our WE ASPIRE values.
You will need:
- graduate level qualification in a relevant field or equivalent experience
- knowledge of Signs of Safety solution-focused practice and child development
- proven ability to build relationships and create a climate for positive change
- excellent interpersonal verbal and written communication skills
- experience working directly with children families and multi-agency partners
- commitment to safeguarding and promoting welfare of children and young people
- strong organisational skills and ability to prioritise workload.
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
We are looking to welcome to the team individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work. We are working closely with our family representatives and our partners in health and social care to achieve this but we still have a great deal to do. If you share our values and ambitions we would love you to join our team.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.
For a casual conversation please contact:
Holly Usher by emailing or calling
Rhianna Rance by emailing or calling 0
Emma Connell-Smith by emailing or calling
How to apply
Step 1 -Read the Job and Person Profile (JPP) (docx).
Step 2 -Click Apply Now to start your online application.
Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
- Describe a situation where you had to analyse complex information from multiple sources in order to assess a familys needs and determine appropriate next steps. What was the situation and how did you approach this
- Provide an example that demonstrates your ability to work collaboratively and build effective partnerships with other professionals and agencies to coordinate support for families.
- What first motivated you to pursue a career supporting children young people and families How do you model the values and behaviours expected by Suffolk County Council in your daily work
- Please confirm the location you would prefer to work Bury St Edmunds Ipswich or Lowestoft
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note:Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability please contact us at 0 or
Closing date: 11.30pm 20 July 2025
Please note: If your application is shortlisted you will be invited to attend a SEND Assessment Day. This will take place on 28 July 2025 at Endeavour House Ipswich
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Required Experience:
IC
Employment Type
Full-Time
