Program Support Supervisor II
Program Support Supervisor II
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Salary Not Disclosed
1 Vacancy
Job Description
You know how to be a part of the solution for someone who is really struggling. You are looking to further your professional mission in a company that is truly dedicated to your growth and success as well as the growth and success of our residents. You want to be the leader of a team of like-minded individuals.
If any of this is true for you we have a unique opportunity
The Program Support Supervisor role at Berryville is an essential part of our multidisciplinary approach. We are looking for individuals who understand that trauma is real and changes the way kids think. We want someone who has learned how to weather storms with low drama a mix of excellent intuition calm focus and above all compassion. Others will look to you when things are getting too complex for typical response. The therapists doctors nurses teachers etc. will look to you for your seasoned and common-sense perspective on the challenges facing the children we serve. You are very very important to effective care.
We know at Grafton that this person is truly special and truly essential. We recognize that when we talk about compensation flexibility and benefits. We are prepared to talk to you about what you need to take on this crucial role. We get that you have options.
To families in crisis you will be a life saver. Listen to this
the kids you will be the best coach.
To your team members you will be an invaluable colleague.
But also take a look at this:
For formalitys sake here is is our dry as a bone job description:
GENERAL STATEMENT OF JOB
To manage direct support professional (DSP) employees to enable them to provide well-rounded quality services to individuals utilizing evidence-based best practices. Ensure that DSP employees provide for the health safety welfare and progress of individuals. Guide DSP employees in using effective interactions designed to improve well-being promote progress toward goals increase independence and improve overall quality of life. Observe document and provide meaningful feedback to DSP employees to maintain or improve performance to achieve desired results established by the multi-disciplinary and management teams. Collaborate with other managers to provide the necessary development of DSP employees and to support the goals of the program and organization.
SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
Employee Management
- Establishes and maintains positive employee relations
- Interviews and collaborates with the Human Resources Manager to hire new employees
- Provides and ensures initial employee training
- Monitors employee performance and utilizes recognition and feedback models to improve / maintain performance
- Corrects employee performance problems that do not improve through feedback and coaching
- Provides and ensures on-going employee training and development
- Conducts employee performance reviews
- Provides for employee safety through risk management
- Managing employee transfers and resignations
Managing Client/Customer Focus
- Monitors that clients receive medication and medical treatment as prescribed
- Manages the safety and rights of clients
- Monitors that clients health and hygiene needs are met
- Manages the residence / school site and company vehicle use
- Facilitates program planning
- Ensures employees understand their responsibilities to implement clients individual plans
- Monitors employees implementation of individual plans
- Manages employees support to substitute staff
- Sets expectations and monitors how employees facilitate client participation in the community
- Manages on-call / on-duty responsibilities
Leadership and Organizational Commitment
- Demonstrates knowledge of Grafton (mission vision structure)
- Supports the organizations Continuous Quality Improvement approach
- Demonstrates core values through personal behavior
- Communicates effectively by selecting appropriate communication modalities
- Promotes teamwork
- Manages and implements change
- Performs other duties as assigned
Financial Management
- Demonstrates knowledge of overall program budget
- Utilizes approved procedures for purchases and cash requests
- Assists the Operating Team in containing costs
MINIMUM TRAINING AND EXPERIENCE
A Bachelors degree in social work or psychology and two years of professional experience working with children one year of which must have been in a residential facility for children; OR a high school diploma or G.E.D. and a minimum of five years professional experience working with children with at least two years in a residential facility for children. Prior supervisory or demonstrated leadership experience preferred.
SPECIAL REQUIREMENTS
Requires a valid drivers license.
EMPLOYEE BENEFITS
- Medical dental and vision
- Flexible Spending & Health Savings Accounts
- 401(k) including an employer match
- Generous Paid Time Off plan
- Education Assistance
- Life Insurance
- Employee Assistance Program (EAP)
- Short-term disability (STD)
- Long-term disability (LTD)
- As Grafton is a 501(c)(3) non-profit you may be eligible for federal student loan forgiveness
Grafton is an equal employment opportunity employer and tobacco-free workplace.
#INDEEDPROF
Required Experience:
Manager
Employment Type
Full-Time
