Senior Travel @MUMBAI
Senior Travel @MUMBAI
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Job Description
Senior Travel Consultant - @MUMBAI
Accurately complete end to end travel requirements both international and domestic travel arrangements for air hotel rail requests for ticketing fares routing and visa requests for Business Travel clients
Incumbent should have good knowledge of domestic as well as international critical itineraries (Geographical Knowledge is required)
Co-ordinate with multiple departments to ensure quick resolution for the customer to adhere SLA
Expect to work on financials (card reconciliation will be an advantage). Ensure latest updated policies procedures desk Instructions are read & complied
Excellent Customer service and communication skills (Both Written and Verbal)
Service online requests for clients where online requests are decentralized through the offline servicing team
Providing consultative multi-country routings. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the Corporations business travel policies
desktop applications and telephony to deliver an outstanding experience to business travellers
Research and resolve client inquiries/issues at point of sale. Coach develop and mentor peers new and/or junior Travel Consultants
Deliver expectations against individual and shared team key performance indicators
Align with all legal and industry standards. Adopt the role of providing an outstanding consultative value to clients versus just being an order taker
Ensure each PNR contains the standard documentation and documentation for any exceptions handled during the reservation process
What we are looking for:
Graduate. Diploma / Degree in travel & tourism would be added advantage
1YEAR -ABOVE years experience in travel domain
Build excellent business relationship with customer groups peers and seniors
Should be great teammate and lead show alone if required
Knowledge of corporate travel economics and travel technology/tools will be an added advantage. GDS experience is required Galileo preferred
Experience working in a Corporate Implant is a must
Must have experience in handling face to face client
Location Mumbai India
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and more.
Travel perks:get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
You can connect with colleagues through our global Inclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
Speak with the employer
NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.
Contact HR - Marry
Contact Number -
Email ID - /
NO HIDDEN CHARGES
PLEASE VISIT TO OUR WEBSITE
Required Experience:
Senior IC
Employment Type
Full-Time
