Technician Team Lead - Audi San Diego

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Audi San Diego has an outstanding opportunity for aTechnician Team Lead to join their team!

What will you do

• Supervise mentor and assist with the development of technicians in the workshop

• Partner with regional TDA & Diagnostic Specialist to assist with onboarding and career development for technicians

• Serve as a liaison between the Service Manager Diagnostic Specialist Service Advisors Parts personnel Technicians Warranty Administration and clients

• Maintain close contact with Shop Foreman to support personnel

• Ensure quality control inspections and road tests are completed as applicable post repairs

• Ensure adhesion to warranty policies and procedures

• Perform all other duties and special projects as assigned

• Assign jobs according to technician/team skillset and workload requirements

• Manage team goals metrics KPIs work volume

• Effectively coach give performance feedback and provide development opportunities within own area of responsibility or department

• Assist with employee evaluations and goal setting

*This is a productive Team Lead position

What are we looking for

Knowledge Skills and Abilities:

• Excellent verbal and written communication skills.

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• Strong leadership skills:

  • Keeps people and purpose front and center as they make daily decisions

  • Understands how teams work ties in with the organizations vision and purpose

  • Follows efforts through to completion

• Adjusts quickly to new or changing work environment

• Excellent interpersonal and customer service skills.

• Has some authority for personnel actions

Qualifications:

• Must be Audi Master Certified.

• Experienced in service principles concepts and service department operations

• Reviewing and improving processes methods and tools to increase efficiency and accuracy

• Current ASE Certifications

• Valid Drivers License with a clean record

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays Bereavement and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury duty. In addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

If you are a person with a disability needing assistance with the application process please contact

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.