Marketing Operations Specialist
Marketing Operations Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Marketing Operations Specialist
We are looking for a Marketing Operations Specialistto join our team at Hearst Connecticut Media Group with our Norwalk CT office. You will work in a collaborative fast-paced and fluid environment. Your role will include communicating with our advertising customers and internal departments to fulfill customer creative needs and launch campaigns.
What you will do:
- Support the Sales Reps Customer Success teams and Clients to ensure delivery of high-quality creatives and on-time launch of marketing campaigns.
- Effectively communicate our internal teams partners & clients in developing on-target messaging for advertisements (including video digital & print display email & audio).
- Serve as a customer facing representative of HCMG Advertising Department to gather creative assets & communicate ad proofs to customers and suggest best-practice recommendations to improve campaign engagement.
- Expedite the design and approval process to meet ad creative deadlines.
- Serve as the creative communications and design resource for customers by educating clients and agencies on critical elements that drive impactful creative.
- Deliver a customer-focused experience to our advertisers enhancing and strengthening the value of their partnerships with our organization.
- Fulfill additional Ad Creative and Ad Operation related duties as assigned by management.
Minimum qualifications:
- 3 years experience in the digital media industry with a focus on advertising campaign processing management and/or fulfillment.
- Demonstrable record of success with client facing role to include customer service and/or account management.
- Proficient with basic Excel
Preferred qualifications:
- Customer service and process driven with an interest in creative direction.
- Strong verbal and written communication skills with a solution-orientated mindset to work through workflow challenges & solutions.
- General understanding of digital and print advertising and of how creative elements impact campaign performance
- Experience maintaining relationships with customers to include local regional franchise or national business representatives advertising agencies and marketing managers.
- Experience working effectively and positively with internal departments (i.e.: Sales Customer Experience Production & Finance Teams).
- Ability to manage a high volume of customers while maintaining effective communication & diligence.
- Ability to work in a fast-paced deadline environment and adaptable to changes.
- A passion for digital and print media/marketing as a user and general knowledge of our ad products.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
