Bilingual Customer Service Representative Remote
Fully remote contract role in the insurance industry supporting disability and life claims. This full-time opportunity offers a collaborative team environment rotational schedule and potential for permanent placement. Ideal for detail-oriented professionals with clerical or contact center experience.
What is in it for you:
Hourly salary of $24.17.
12-month contract with the potential for permanent employment.
Monday to Friday 37.50 hours per week.
Full-time position based in the Eastern time zone.
Rotational shifts between 8:00 am. and 8:00 pm.
Enjoy the flexibility of remote work.
Responsibilities:
Provide administrative and clerical support related to disability and life claims.
Support business-as-usual (BAU) activities and operational tasks.
Maintain accurate and organized records in accordance with company standards.
Respond to internal and external inquiries professionally and efficiently.
Collaborate with colleagues to meet service level targets.
Utilize standard software tools and systems for documentation and communication.
What you will need to succeed:
Post-secondary education is an asset but not required.
Proven experience in an administrative clerical or contact center role.
Strong organizational and time management skills.
High attention to detail and accuracy in data entry and documentation.
Comfortable working independently in a remote environment.
Proficiency in Microsoft Office Suite (Word Excel Outlook).
Experience in the insurance industry particularly in claims processing is an asset.
Bilingual in English and French to support clients in both languages.
Why Recruit Action
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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